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JT

Jennifer Teodoro

Sales Administrator at Maple Toyota
Intro Book
Jennifer Teodoro, a seasoned professional with 1 year 1 month of experience in sales administration at Maple Toyota, holds a Postgraduate Degree in Business Administration and Management from Lambton College, and is proficient in languages including English.
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Location
Richmond Hill, Ontario, Canada, CA
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Bio

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Hello! I'm Jennifer Teodoro, currently based in Richmond Hill, Ontario, Canada. I am fluent in English and have a strong background in business administration and marketing, holding a Postgraduate Degree from Lambton College and a Bachelor's Degree in Business Administration from the Polytechnic University of the Philippines. With over 11 years of diverse experience in sales and customer service, I have honed my skills as a Sales Administrator at Maple Toyota and previously worked in various roles, including a Loss Mitigation Specialist at JPMorgan Chase & Co. and a Sales Assistant at Dubai Duty Free. My expertise lies in customer relationship management, sales strategies, and marketing initiatives. I'm passionate about delivering exceptional service and driving business growth.

Credentials

  • Become a Marketing Specialist
    LinkedIn
    Nov, 2022
    - Apr, 2026
  • Agile Foundations
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Branding Foundations
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Digital Marketing Foundations (2021)
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • SEO Foundations
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Six Sigma Foundations
    LinkedIn
    Oct, 2022
    - Apr, 2026
  • Mimic Consumer Behavior
    Stukent
    Sep, 2022
    - Apr, 2026
  • Critical Thinking and Problem Solving
    Linkedin Learning
    Jun, 2022
    - Apr, 2026
  • Certificate of Completion - Worker Health and Safety Awareness in 4 Steps
    Ministry of Labor, Training and Skills Development
    Apr, 2022
    - Apr, 2026
  • Mimic Social
    Stukent
    Feb, 2022
    - Apr, 2026
  • Mimic Marketing Principles
    Stukent
    Sep, 2021
    - Apr, 2026

Experience

  • Maple Toyota
    • Canada
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Sales Administrator
      • May 2023 - Present

    • Marketing Intern
      • Jan 2023 - Apr 2023

  • Lambton College
    • Toronto, Ontario, Canada
    • Postgraduate Student
      • Sep 2021 - Apr 2023
      • Toronto, Ontario, Canada

  • Dubai Duty Free
    • Dubai, United Arab Emirates
    • Sales Assistant
      • Jan 2013 - Nov 2020
      • Dubai, United Arab Emirates

      • Adhere to all DDF "World Class" Customer Service Standards.• Ensure that the shop (including sub stores) is clean and tidy at all times.• Ensure that all merchandises are properly priced, maintain displays in areas as displayed by the Display/ merchandise team & maintain ongoing replenishment of all stocks sold. • Update prices of merchandise in the event of rice mark-up/ mark-down.• Report - PLU's Not Found, price/ delivery irregularities to the area supervisor immediately.• Inform the supervisor of specified Operational issues (as per Operational Policy).• Check product expiry dates and rotate stocks regularly for perishable items.• Channel customer requests, complaints, suggestions & comments to supervisors for further action.

  • Puig
    • Dubai, Dubai, United Arab Emirates
    • Beauty Advisor
      • Aug 2014 - Jun 2018
      • Dubai, Dubai, United Arab Emirates

      • Always provide excellent customer service to guests, whether at the boutique or in other parts of the store as the business dictates.• Sell brand fragrances and related merchandise according to customer service techniques and professional selling skills.• Determine customer needs based on personal features and other customer preference-related factors.• Explain and demonstrate the use of fragrances through actual application.• Responsible for achieving personal sales goals• Be knowledgeable of and perform sales support functions related to POS procedures.• Attend product training classes and seminars.• Ensure proper presentation, organization, storing, and replenishment of stock.• Participate in pre-selling and sales driving events to maximize sales.• Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).• Adhere to Loss Prevention control and compliance procedures.

  • JPMorgan Chase & Co.
    • Philippines
    • Loss Mitigation Specialist
      • Apr 2010 - Dec 2012
      • Philippines

      • To cure the total delinquency due on a loan in a professional, fair and friendly manner, within the domain of the company’s policies, procedures, and compliance expectations, as well as within the requirements of all state and federal regulatory and fair lending laws related, but not limited, to Privacy Acts and the FDCPA (Fair Debt Collections Practices Act).• Collect delinquencies.• Provide workout options and modifications to those delinquent mortgagors based on their financials over the phone• Provide repayment plans.• Provide pending modification status.• Review and analyze customer financial documentation and propose Modification solutions to assist customers in retaining homeownership

  • KGB Philippines
    • Philippines
    • Customer Service Representative UK Voice
      • May 2007 - Mar 2010
      • Philippines

      • The Main function is to provide excellent customer service and efficient information to customers.• Answer incoming calls, mainly directory assistance concerning anything about entertainment, reviews, weather, and traffic assistance.• Attend team and call center meetings.• Perform other tasks assigned.

Education

  • 2021 - 2023
    Lambton College
    Postgraduate Degree, Business Administration and Management, General
  • Polytechnic University of the Philippines
    Bachelor's Degree, Bachelor of Business Administration (BBA), Marketing

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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