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Bio

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Jennifer Straughan is a seasoned HR consultant with 24+ years of experience in workplace culture, change management, and talent development. She has worked with various industries, including retail, mining, and transport, and has a proven track record of delivering successful change initiatives and improving employee engagement.

Experience

  • Workplace Energies
    • Tasmania, Australia
    • Director | Workplace Culture & Change Consultant
      • Apr 2022 - Present
      • Tasmania, Australia

      It’s frustrating when your workplace doesn’t work the way you’d like. And you have to deliver.Or when things are good but could be even better.You could be stuck with a state a flux, a restructure that’s gone pear-shaped or a change initiative that needs to be delivered with greater sensitivity and efficiency.As a conscious leader, you’re aware of energy, you can sense when it doesn’t feel right but can’t pinpoint what. Nor do you have the expertise to draw upon.I do that for you. I’ll help you see what you’re not seeing, hear what you’re not being told and know what’s going on beneath the surface. I’ll also alert you to what’s coming at you that hasn’t hit your radar yet.Armed with insights and solutions your path forward will be clearer and quicker.My workplace consulting services range from a quick fix, total flip to creating a higher experience with a workplace Flow.WORKPLACE FIXSense check your workplace for a quick fix. Forewarned is forearmed. Put your mind to rest if something feels amiss. Get a read of readiness if you’ve starting out as a new leader. See through illusions and mirages and bring the right people on board. WORKPLACE FLIPFlip your workplace if you’re in a state of flux. Make sense of what’s going on if you’ve been handballed someone else’s problem. Shift the energy and get derailing initiatives back on track. Re-energise, realign and deliver.WORKPLACE FLOWMitigate risk and get on the front foot to ensure culture and change initiatives flow. Care for your workplace, team and self whatever you’re navigating. Deliver with efficiency, care and kindness. Restructures. Turnarounds. Transformations. Most things. Get in touch. M: 0400 225 636

  • Instinctive Business
    • Sydney, Australia
    • Principal | Head of People & Culture ANZ | HR Executive | Workplace Change Lead & Projects
      • Jan 2000 - Present
      • Sydney, Australia

      I've shaped workplaces across Australia over the past 20+ years and seen it all. I've worked with the best and the most challenged.HIGHLIGHTS✦TasPorts, Launceston, TAS – Workplace Culture & Change Consultant – Restructure & rebuild (Corporate Services) as part of the organisation's cultural review. ✦Glencore/ CSA Mine, Cobar, NSW – Site P&C Change Project Lead – People system (SF) design and implementation during the sale of the copper business✦Woolworths Retail, - Squad Lead (Vic/Tas) – Cultural transformation (new customer operating model) and Project Winter (significant payroll underpayment).✦ ANZ, Sydney, NSW – HR & Change Consultant – Cultural transformation project and implementation of agile✦ John Holland (CRN) Parramatta, NSW – HR & Stakeholder Relations Manager – Restructure and cultural transformation during the acquisition of JH by CCCC. ✦ Coles (RROA), Sydney, NSW – People & Culture Lead – Business transmission and start-up of a world-class manufacturing & meat retail-ready facility delivered to wet commissioning✦ SMC Pneumatics, Sydney, NSW – HR Consultant – HR team realignment✦ Essential Energy, Port Macquarie, NSW – HR & Career Consultant – Restructure and downsize with high volume redundancies (700+ FTEs). ✦ Yamatji Civil & Earthworks, Geraldton, WA – HR Consultant – Indigenous start-up and capability build (200+ FTE) ✦ Carinya Aged Care, Perth, WA – HR Consultant – Business turnaround and EA negotiations (greenfields) during industrial activity ✦ Downer EDI, Robe River, Pilbara, WA – HR Consultant – Warramboo construction project turnaround delivered to client handover✦ Crocodile Gold, Darwin, NT – HR Lead – Mining startup (brownfields) delivered to first gold pour.✦ Nuance Group, Sydney NSW – Head of HR ANZ – Retail turnaround across multiple unionised sites (1,500+FTEs)✦ Sydney Trains, Adelaide Brighton, Hyundai, United Airlines, AGC, Time Warner, Cape Industries, Sodexo, HMV, Texcom Earthworks & Mining ...

  • TasPorts
    • Launceston, Tasmania, Australia
    • Workplace Culture & Change Consultant
      • Aug 2022 - Mar 2023
      • Launceston, Tasmania, Australia

      Engaged for the Corporate Services restructure and rebuild as part of the organisation's broader cultural change.

  • Glencore CSA Mine
    • Cobar, New South Wales, Australia
    • Site P&C Project Change Lead
      • Jul 2021 - Sep 2021
      • Cobar, New South Wales, Australia

      Leading up to the sale of the site and copper business, I was engaged on a project basis for a review, design and implementation of a new people system (SF).

  • Woolworths Supermarkets
    • Tasmania, Australia
    • Culture & People - Squad Lead (Vic/Tas)
      • May 2019 - Jul 2021
      • Tasmania, Australia

      Engaged as part of a national project team to help implement a new customer operating model - the largest change project within Woolworths in the past decade. Followed by Project Winter, the largest payroll underpayment in the southern hemisphere with a key focus on risk and care.

  • Downer
    • Sydney, Australia
    • People & Support Lead (Contract)
      • Jun 2018 - Sep 2018
      • Sydney, Australia

      As the People & Support Lead on the Metconnect JV (Downer/RCR), engaged to write the people component of the tender for the NSW Department of Transport's $2 billion Line-Wide Works (tunnels, rail and buildings). Scope of work included org structure, IR strategy, comms, diversity, Indigenous participation and workforce development.

  • Essential Energy
    • Port Macquarie, NSW
    • Change, HR & Career Transition Consultant
      • Nov 2015 - Jul 2016
      • Port Macquarie, NSW

      Engaged in the delivery of a large cultural transformation and downsizing program with two tranches of 700 redundancies. Working with a project team in a highly unionised environment, I helped develop and deliver change initiatives to support employees transitioning and a career coaching service for high care individuals.

  • Coles Group
    • Sydney, Australia
    • People & Culture Project Leader (Retail Ready Operations Australia)
      • May 2015 - Aug 2015
      • Sydney, Australia

      As the People & Culture Lead on the executive project team, this assignment included a business transmission back to Coles and the startup of Retail Ready Operations (a world-class manufacturing site and meat retail-ready packaging facility) scaling up from 30 to 200 employees and set up of the People & Culture team in a tight time frame. Project delivered to wet commissioning.

  • John Holland
    • Sydney, Australia
    • Manager, HR & Stakeholder Relations - Country Rail Network
      • Sep 2014 - May 2015
      • Sydney, Australia

      Engaged as a member of the Country Rail Network executive team during the acquisition of John Holland from CCCC to deliver a program of change "Changing Pace" across multiple regional and remote NSW sites. Leading a team of ten (HR/ER, L&D, comms & engagement) the scope also included EA negotiations with the RTBU and liaising with the client, the NSW Department of Transport.

  • Coles
    • Sydney, New South Wales, Australia
    • Regional Human Resources Manager
      • Feb 2014 - Jun 2014
      • Sydney, New South Wales, Australia

      Engaged during a cultural transformation to help shape and troubleshoot a large regional area (25+ stores from Newcastle to Coffs Harbour).

  • The Nuance Group
    • Sydney, Australia
    • Head of HR (ANZ)
      • Jul 2007 - Apr 2009
      • Sydney, Australia

      As the Head of HR ANZ for the Nuance Group, a Swiss-based global market leader in the travel retail industry, I partnered with the CEO to help deliver the people component of a fast-paced retail turnaround in highly unionised workplaces across multiple airport sites. Leading the HR team (20) with a geographically dispersed workforce of > 1,200 FTEs the key focus was the design and delivery of the change program, rollout of global HR/OD initiatives across the region (ANZ) and negotiation of multiple EBAs and ER/IR.

    • HR Change Consultant (contract)
      • Oct 1998 - Mar 1999
      • Sydney, Australia

      Engaged as part of the change team during the closure of the Botany manufacturing plant and restructure of both white and blue-collar workforce with a key focus on IR, ER and career transitioning.

    • National Human Resources Manager
      • Jan 1996 - Sep 1998
      • Sydney, Australia

      Sumitomo Australia, part of the Sumitomo Corporation, is a Japanese trading house (mining, chemicals, fertilisers and machinery) with JVs including Summit Fertilisers WA and QLD. As a member of the local management team, I helped shape a cultural transformation and restructure in a cross-cultural environment and rolled out Japanese global initiatives locally.

  • Future Technologies
    • Sydney, Australia
    • HR Officer/HR Manager
      • Nov 1992 - Nov 1995
      • Sydney, Australia

      HR generalist position in a fast-paced IT integration and network provider with a focus on setting up structures during a period of growth then consolidation. Key providers included Microsoft, HP and Novell.

    • Sabbatical and travel
      • Jan 1990 - Dec 1991

  • Colgate-Palmolive
    • Melbourne, Australia
    • Sales Representative | Assistant Key Account Executive
      • Jan 1988 - Sep 1989
      • Melbourne, Australia

  • BHP
    • Melbourne, Australia
    • Marketing Graduate
      • Jan 1986 - Dec 1987
      • Melbourne, Australia

      I commenced my career in sales and marketing in the Graduate Program

Education

  • 1997 - 1999
    Macquarie Graduate School of Management
    Master of Business Administration - MBA (HR/IR)
  • Deakin University
    Bachelor of Commerce - BCom, Economics and Marketing

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