Experience

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  Education

  • English Teacher

    • Jul 2014 - Present

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  Hertz Local Edition

  • Modesto, California Area

  • Branch Manager Trainee

    • Jul 2013 - Aug 2014
    • Modesto, California Area

    • Supporting achievement of location sales and margin goals.• Complete sales calls in order to further company’s development.• Actively participate in the training, coaching, and mentoring of Sales and Service Associates.• Handle or assist in the resolution of customer service issues• Assist in monthly staff meetings to keep employees motivated and informed of business operations.• Conduct face-to-face sales calls in order to obtain new business.• Support branch’s business plan by assisting the Branch Manager.• Continue to increase the market penetration of the branch.• Process daily business reports.• Direct and organize all reservations.

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  Art Institute of Phoenix

  • Admissions Recruiter

    • Jul 2011 - Sep 2012

    Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.Assist other personnel and departments with data collection and problem solving.Accurately and completely explain educational programs, expected outcomes, student services, and financial consideration to students, parents, and educators.Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc.

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  DeVry University

  • Admissions Recruiter

    • Nov 2009 - Aug 2011

    Worked with potential student through all phases of the admissions process; from marketing the program to qualifying students for enrollment.Act as informal leader and mentor to team members, assisting supervisor in resolving admissions issues.Worked directly with other departments (Finance, Registrar) during the admissions process.Consistently resolved enrollment questions and concerns Navigate through company’s information systems (Sales force, Viper, Image Now, Right Now) to track students’ progression through the admissions process.Worked directly with the Assistant Director of Admissions and Director of Admissions in generating prospective students for enrollment.

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  University of Phoenix

  • Qualifying Specialist

    • Dec 2008 - Nov 2009

    Interfaces with other departments within the company, navigates company’s customer information systems and displays fundamental knowledge of the company, its services, and products to research and respond to customer inquiries.Encouraged customers to provide further information to determine when and where calls needed to be routed. Answered customer questions and directed customers to the appropriate department to further meet their needs.Made outbound calls with the goal of increasing business, customer satisfaction, and customer retention.

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  Banfield Pet Hospital

  • Pet Nurse/Vet Tech

    • Apr 2007 - Aug 2008

    Administered vaccines, draw blood and perform needed tests, prepares prescriptions, and maintain equipment.Assisted Veterinarian with in-house procedures, maintain up-to-date medical records and surgery notes, and any communications between client and hospital.Train new pet nurses in the policies and procedures of pet hospital. Assisted Veterinarian with in-house procedures, maintain up-to-date medical records and surgery notes, and any communications between client and hospital.

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  New York & Company

  • Sales Associate

    • Nov 2004 - Aug 2006

    Assisted customers in clothing choices, fitting rooms, and throughout the store Assisted managers in opening and closing of store.Acted as cashier when needed to better assist customers.

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  Economic Corporation of Lea County

  • Receptionist/Administrative Assistant

    • Sep 2003 - Jan 2004

    Served as executive assistant to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.Developed Retail Trade Booklet, Informational pamphlets, Business Retention Booklet, and grant and data researchAssisted in attracting companies and corporations to being their business to the county.Scheduled meetings and locations, travel, and correspondence for board of directors.Quickly became a trusted assistant to the marketing director, board of directors and earned a reputation for maintaining a positive attitude and producing high-quality work.