Experience

• 

  Hard Rock Tool

  • Anaheim, CA

  • Collections Manager

    • Jun 2003 - Dec 2003
    • Anaheim, CA

    Responsibilities included running weekly reports, coordinating with sales staff, management and customers on payment schedules. Daily deposits and posting of checks in computer. Review and recommend or deny all credit applications. Research and recovery of bad debt. Maintaining communications with all customers past due and current invoices. Billing research. Run credit card transactions and batch out nightly. Relief receptionist and back up file clerk.

• 

  New Horizons Computer Learning Centers of Southern California

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Accounts Recievable Supervisor

    • Dec 1999 - Apr 2003

    Delegate daily activities for A/R staff. Review sales orders and approved for posting, research and process all refunds, bad debt, approve the inter-company invoices for payment. Reconcile accounts and prepare month end close. Maintain close working relationship with sales for commissions, invoicing, accounting procedures. Collections on all unassigned accounts.

  • Accounts Payable Supervisor

    • Jan 1998 - Dec 1999

    – Coordinated staff in a full cycle centralized A/P department communicating with controllers in five locations. Approved all batches as well as all inter-company invoicing. Resolved discrepancies with vendors. Responsible for the month end close for 5 centers. Reported directly to the corporate controller and was assigned various projects such as revising the revenue recognition report

  • Customer Service Manager

    • Sep 1995 - Nov 1998

    Responsible for all customer service, shipping & receiving, and maintenance departments at multiple sites, this included interviewing, training, and counseling staff, creating and administrating departmental policies and procedures. Responsible for the seat utilization for thirty classrooms. Liaison between sales and operations to ensure clients needs were being satisfied. Inventory management on all courseware materials, kits and office supplies. Reported to upper management on a monthly basis as well as participating in weekly manager’s meetings.

  • Executive Assistant to the Company President

    • Jul 1994 - Sep 1995

    General office duties, scheduling appointments, administration of sales promotions; assisted with conflict resolutions, purchasing for sales incentives and other staff related functions. Updated contracts and maintained files for the company president.

  • Customer Service Coordinator

    • Jul 1992 - Jul 1994

    Responsibilities include general customer service in the main lobby. Registration and confirmation calls. Assisted with classroom setup and relief operator. Promoting company goodwill and a positive image.