Experience

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  The Perennial Farm

  • Customer Sales Support Manager
• 

  The Perennial Farm

  • Glen Arm, Maryland

  • Customer Sales Support Manager

    • Mar 2022 - Present
    • Glen Arm, Maryland
• 

  Avon

  • Sales Representative

    • Jun 2011 - Jul 2022
• 

  Crate and Barrel

  • Sales Associate

    • Dec 2020 - Dec 2021
• 

  Instacart

  • Alexandria, Virginia, United States

  • Personal Shopper

    • Mar 2019 - Mar 2020
    • Alexandria, Virginia, United States

    • Communicated directly with the customers to ensure an exceptional experience• Sorted and staged each order efficiently and correctly to ensure a smooth transition to the delivery driver• Received over 40 5-star ratings and comments from customers on the Instacart website after filling their orders

• 

  ALDI USA

  • Alexandria, Virginia, United States

  • Sales Floor Associate

    • Feb 2019 - Sep 2019
    • Alexandria, Virginia, United States

    • Warmly greeted customers, scanned groceries, totaled purchases, accepted cash, credit, and EBT payments, and checked ID for alcohol purchases and tax exemptions• Enthusiastically shared product knowledge, walked customers to items, answered their questions and offered suggestions

• 

  Library of Congress

  • Collections Care Technician

    • Jan 2015 - Feb 2019

    • Repaired and maintained library general collection materials and wrote treatment reports for items I repaired or housed • Organized and oversaw the completion of many collections material rehousing projects, ranging from several dozen to many hundreds of individual items, and successfully track...

• 

  Merrifield Garden Center

  • Merrifield, VA

  • Client Services Coordinator

    • Mar 2014 - Jan 2015
    • Merrifield, VA

    • Received, processed and scheduled landscaping services requests for a staff of 12-15 landscape designers• Assisted the general manager with billing, customer relations, and supply orders

• 

  Williams-Sonoma, Inc.

  • Assistant Manager

    • Jun 2009 - Feb 2011

    • Oversaw daily store operations, including generating store sales goals, payroll compliance, scheduling, and opening/closing procedures. • Organized and executed visual merchandising as directed by corporate, and where necessary created new merchandising displays to fit our store’s layout and s...

• 

  Gap Inc.

  • Customer Experience Expert

    • Oct 2008 - Feb 2009

    • Responsible for daily opening and closing procedures, such as auditing timesheets, updating schedules, tracking payroll compliance with budget, and opening and closing registers• Created daily sales projections; generated performance indicator numbers to meet those projections by tracking hourl...

• 

  Library of Congress

  • Washington DC

  • Collections Care Technician

    • Feb 2002 - Aug 2008
    • Washington DC

    • Repaired and maintained library general collection materials and wrote treatment reports for items I repaired or housed • Organized and oversaw the completion of many collections material rehousing projects, ranging from several dozen to many hundreds of individual items, and successfully trac...