Bio
Credentials
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Diversity, Equity and Inclusion in the Workplace Certificate
USF Corporate Training and Professional EducationMay, 2021- Apr, 2026 -
People Manager Qualification (PMQ)
SHRMOct, 2020- Apr, 2026 -
SHRM Senior Certified Professional (SHRM-SCP)
SHRMJan, 2021- Apr, 2026 -
Senior Professional in Human Resources® (SPHR®) Certification
HRCIOct, 2020- Apr, 2026
Experience
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Jackbox Games
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Chicago, Illinois, United States
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Director of People
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Mar 2022 - Present
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Chicago, Illinois, United States
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Meetings & Events International
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Chicago, Illinois, United States
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Director of Human Resources
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Mar 2020 - Feb 2022
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Chicago, Illinois, United States
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NSA Rubin Bros.
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Chicago, IL
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Human Resources Manager
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Jan 2019 - Mar 2020
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Chicago, IL
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Stitch Method
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Chicago, IL
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Operations and Human Resources Business Partner
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Jan 2014 - Dec 2018
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Chicago, IL
Manage all aspects of company operations and human resources function. Administer benefits including medical and dental insurance and oversee compensation plans. Conduct semi-monthly payroll. Act as advisor on HR policy guidance and interpretation. Advise on disciplinary matters including performance improvement plans and terminations. Utilize discretion and confidentiality when dealing with sensitive records and employee matters. Maintain an engaging and professional organizational culture. Foster workplace environment conducive to positive dialogue and open communication between employees and leaders. Perform bookkeeping tasks including invoicing, reconciling multiple bank accounts and credit cards, and other accounting activities using Quickbooks. Review and analyze payable invoices for accuracy. Develop annual budgets for organization and clients, and create monthly projections to maintain and monitor budgeted expenses. • Slashed payroll and benefits administration costs by 20% by negotiating plan pricing and fees, ensuring continuation and enhancements of service• Developed company's first disciplinary procedures and record keeping system that mitigated legal risk and ensured fair and consistent processes• Designed new-hire orientation and onboarding program to enhance company brand and employee engagement• Wrote company's first HR Policy Manual including internal policies, code of conduct, and employment laws• Implemented full-cycle recruiting process, allowing organization to place top-notch candidates across all departments• Devised creative and cost-effective monthly employee engagement events to boost morale and increase employee satisfaction and productivity• Improved profit-per-customer by 30% by implementing time tracking software and creating policies and procedures allowing employees to work more efficiently and with accurate record keeping practices• Installed Quickbooks, resulting in 35% reduction in record keeping time
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Jennifer Philbrook LLC
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Chicago, IL
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Owner
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2011 - Dec 2013
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Chicago, IL
Contemporary womenswear line of dresses.
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Senior Account Coordinator
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Jan 2006 - Dec 2012
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Production Assistant
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Jul 2001 - Jan 2006
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Education
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2021 - 2024Villanova University
MHRD, Human Resources Development -
1996 - 2000Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts (B.A.), Communications -
2004 - 2009The Art Institutes
BFA, Fashion Design -
1998 - 1998New York University
Film Production
Suggested Services
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References
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