Experience

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  Dakota County

  • Apple Valley, Minnesota, United States

  • Office Management Supervisor

    • Oct 2017 - Present
    • Apple Valley, Minnesota, United States

    Supervisor of 4 full time and 2 temporary staff at the Western Service Center as part of the Administrative Coordinating Services team. Duties in addition to supervision have included One Solution/ERP finance transactions and approvals, division on boarding and off boarding coordination and special project coordination efforts including large format printer replacement, mail centralization, support of renovation needs, beginning implementation of The Learning Center which is a training and development application. Implemented and staffed onsite support during and post pandemic lockdown. I have participated in county wide groups pertaining to email archiving and unified communications (telephone and Skype). Office Management Supervision for the following division and departments; Physical Development Division, Transportation, Environmental Resources (Land, Water, Recycling, Waste Regulation), Parks, Facilities and Fleet.

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  DRT LLC

  • Eagan, Minnesota, United States

  • Logistics Coordinator

    • Mar 2016 - Oct 2017
    • Eagan, Minnesota, United States

    Coordinate intermodal freight transportation via Semi Trailer and Rail modes Work directly with Shipper, Consignee and 3rd Party Carriers Due to successful services provide, assigned new lanes, accounts, and shipment volumes increased in all lanes I handled. I am happy to report that I have been able to improve a negative relationship with a key client, where the client did not want to utilize our company and has since told our VP how much he appreciates working with me, proven by the increase in shipments, addition of other sites and lanes. I have been told by the VP that he is very happy with my performance and management wishes they could clone me. I am humbled and honored by these compliments. I appreciate they recognize my dedication and ethics and hard work.

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  Kuehne + Nagel

  • Switzerland
  • Transportation, Logistics, Supply Chain and Storage
  • 700 & Above Employee

  • Office Manager, Training & Development, HR, Sales & Marketing

    • Nov 1996 - Nov 2014

    Training and Development, Human Resources Presented both corporate and personally developed training sessions for new hires as well as recurrent or refresher training. Maintained employee training and confidential records. Developed curriculum and databases to maintain and report training history, equipment inventory and personnel information. Audited and processed local attendance and payroll responsibilities. Prior to the rollout of the corporate timekeeping solution, both created a local attendance database and then sourced and implemented an online attendance and timekeeping system.Local Quality, Safety, Health, Environment and Security Compliance (QSHE Manager) Maintained employee facility access, including keys and/or badge access, as well as security system installation, implementation, repairs and monitoring. As the branch QSHE Manager, ensured compliance to maintain ISO 9001, ISO 14001 certification standards, as well as ensuring our branch remained compliant with Homeland Security (Transportation Security Administration), U.S. Customs and all other transportation and logistics related agencies. Responded to, investigated and reported all related incidents, for example medical or security incidents. Chaired local committees comprised of staff and management representatives. Due to my exemplary reputation I was asked to train other local and regional QSHE staff.Sales & Marketing Administration:Maintained intranet web pages, local shared drive resources, newsletters, sales, operational and training presentations. Generated, distributed and archived quotations, SOP - Standard Operating Procedure agreements.

  • Office Manager, Facility Manager, I.T. and Telecommunications, Accounts Receivable

    • Nov 1996 - Nov 2014

    Facility ManagementAnalyze, negotiate cost saving and service relationships with facility vendors. Process facility vendor accounts payable. Select and monitor repair and installation services as needed. Manage front desk, reception staff and responsibilities. Coordinate travel and host internal and external visitors or special events, such as regional meetings, client and staff holiday social events. Centralized administrative processing of freight transportation payables per front desk administrative staff. Managed these staff and often relied upon to research and resolve freight payable issues.Local telecommunications, computer, printer software and network troubleshooting, support, repair and installations. Worked closely with national technical staff and contractors, Accounts ReceivableBetween 1996-2000 was backup branch accounts receivable2001-2006 assumed accounts receivable responsibilities, as revenue increased from 1 to 5 million per month, delegated and managed AR duties to front desk admin team. Corporate regionalized AR duties in approximately 2008, However our top 3 accounts remained with myself for several years. A key client required specialized summary billing which corporate software was unable to process. I created an access database solution, to generate summary invoices, based on charge details provided by key account managers, then was able to also generate statements, lists of charges not matched to POs therefore not officially billed to the client, and reports for remittance application purposes. I also was often relied upon to follow-up on unresolved collection issues. I created a database to track the delivery of client billing for key clients, to provide reporting for operational and AR management the status of billing delivery that had not been tracked, until EDI or electronic/email billing solutions could be implemented.

  • Facility Construction and Move Coordination

    • Dec 2000 - Apr 2014

    Facility Construction and Move Management, (three moves)December 2000, June 2006, April 2014Designed floor plans, furniture and equipment, budget input, purchasing, acted as general contractor and coordinated move and exit from previous facilities. All moves occurred on schedule, and under budget, with no damage or loss, Facility operations were interrupted as minimally as possible beginning Friday afternoon or evening while restoring full operations on Monday morning,Continued to complete all regular responsibilities while adding the additional construction and move project responsibilities, I was honored and humbled by my fellow staff as they represented me with a personal gift and thank you in appreciation of my efforts for the 2014 move. The support, teamwork spirit and efforts of all volunteers was greatly appreciated.I love maximizing efficiency, improving processes, and the effect that has on moral as well as productivity and profits. Over the years communicating with the staff and management to determine their needs, and design workstations, office layout and other solutions was very rewarding. Prior to electronic filing, having extra deep work surfaces to accommodate step files and file cabinets was a huge benefit. In 2014 as technology has allowed for less paper handling and due to electronic filing the upgrade to dual monitors and work surfaces that allow the staff to sit or stand became appreciated benefits.

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  Sovran

  • Eagan, MN

  • Human Resources

    • 1994 - 1996
    • Eagan, MN

    Hired by SOVRAN, Inc. in conjunction with their purchase of the I.T. Division of Wahl & Wahl, Inc. I was originally hired as the Dispatcher/Customer Service Coordinator, and was promoted as follows; Accounts Payable/Receivable, Sales Administration, and finally Human Resources Management.

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  Wahl & Wahl, Inc.

  • Bloomington, MN

  • Customer Service

    • 1992 - 1994
    • Bloomington, MN

    After a summer temporary assignment, I accepted a full time position as Dispatcher of 21 technicians for 3 divisions including computer, telecommunications, dictation equipment and cabling. During sale of the company I assumed many more responsibilities, including sales and service customer service. I was honored to be personally requested by vendor Digi International to attend a TWINs appreciation event, due to feedback Digi had received about my professional service and assistance provided to our affiliated clients.

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  Saint Mary's University of Minnesota

  • Winona, MN

  • College Center - Student Manager

    • 1988 - 1992
    • Winona, MN

    Customer Service -Student Manager, in the College Center Building, monitored college switchboard, and security systems while communicating with security personnel

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  Ronnie Angelus & Associates

  • Bloominton, MN

  • Placement Associate

    • Jun 1990 - Aug 1990
    • Bloominton, MN

    During the day I was a placement associate for this firm, primarily sourcing position openings for disabled applicants. In the evenings I was a Hostess for Brandy Berry's restaurant.

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  Minnesota Department of Jobs and Training - Winona, MN

  • Rushford, MN

  • Youth Placement Coordinator

    • 1988 - 1989
    • Rushford, MN

    Served 2 Summers as the Rushford and Peterson areas Youth Placement Coordinator. Essentially performing all talent sourcing, placements and marketing for the summer employment of local youth. Including temporary projects to full time positions.

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  Family Farm

  • Farmhand

    • 1980 - 1988

    I have kept the listing of my experience from youth to adult as a farmhand, to show the foundation I was raised upon. I was responsible for feeding, bedding and cleaning for calves, and assisted with pig chores, milking and crops, I developed mechanical, dedication, dependability, compassion, logic and troubleshooting skills during this experience. As well as learning to work hard, take pride in a job well done, and the importance of honesty, ethics and compassion.