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Bio

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Jennifer O'Toole Brown is a seasoned marketing and communications professional with a strong background in leadership, customer service, and project management. She has worked with top companies like Dell Technologies, Plymouth Rock Assurance, and The Walt Disney Company, leveraging her skills in marketing, fundraising, and team leadership to drive business growth and success.

Experience

    • Martech Delivery And Change Management Lead
    • People & Communication Strategist
      • Jan 2022 - Present

    • Executive Communications, Chief Customer Officer and President of Services & Digital
      • May 2018 - Jan 2022

    • Marketing Communications Consultant
      • 2016 - 2018
      • Boston, MA

      • Created and distributed copy for all marketing materials for internal and external audiences • Created, developed and maintained marketing concepts and materials for the build of the New England Patriots Auto Insurance Program resulting in the support of over 1,000 sales within the first year •...

    • United States
    • Insurance
    • 700 & Above Employee
    • Bristol West Communications Manager
      • 2013 - 2016

      • Worked in close collaboration with senior leadership and human resources on developing and implementing strategic internal and external communication strategies and messaging for employees and agents• Developed, produced and coordinated communication plans that further the business strategy. Developed and monitored feedback on communication efforts such as Intranet, SharePoint, newsletters, email and presentations resulting in higher NPS scores• Managed all Bristol West conferences and event logistics including contract submissions, the procurement process and materials• Liaison for Farmers and Foremost Insurance enterprise on all Bristol West communications and branding including the rollout for a new logo• Bristol West business unit lead for Women’s Inclusion Network, Farmers Community Cares and FarmersFit• On-site sponsorship activation and support for events such as the Farmers Insurance Open at Torrey Pines, San Diego, CA

    • Marketing Specialist
      • 2011 - 2013

      • Assisted with the build and material for Retail Agency Program including employee and agent training and on-boarding curriculum. Acted as the liaison between home office and field for employees and agents • Reported directly to a senior vice president to coordinate, handle and assist with special projects as requested • Served on the talent acquisition team for eastern expansion

  • Lynn University
    • Boca Raton, FL
    • Assistant to the Dean of Administration
      • Aug 2010 - Aug 2011
      • Boca Raton, FL

      • Participated in the marketing research and implementation of Lynn University’s master plan including the build of the 2010 Haiti Remembrance Plaza• Provided direction on capital projects including working with university departments to solicit input and direction including the ground work for t...

  • The Walt Disney Company
    • Lake Buena Vista, FL
    • College Program Intern
      • Jan 2007 - Aug 2007
      • Lake Buena Vista, FL

      • Worked on Animal Kingdom’s Kilimanjaro Safari as a Tour Guide• Trained to handle multiple roles within the attraction demonstrating versatility and teamwork• Participated in The American Council on Education courses titled “Human Resource Management” and “Disney Communication Course”

Education

  • 2010 - 2011
    Lynn University
  • 2005 - 2009
    Lynn University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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