Experience

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  Patient's Side Guides, Inc.

  • Carmel, CA; Chicago. IL; Cincinnati OH

  • Director of Strategy and Research

    • Sep 2010 - Present
    • Carmel, CA; Chicago. IL; Cincinnati OH

    Patient's Side Guides, Inc. helps many people in their quest for quality information about their health and navigating the healthcare system: KNOWLEDGE HEALS.PSG, Inc., produces a series of 11 Guides for patients and their families and friends, intended to provide information on various medical conditions for preventative as well as actionable purposes, including mental health, cardiovascular issues, breast and other cancers, etc. The information is gathered from reliable best-in-class medical centers, associations, government websites, and private resources. it is all public information, but material about each condition is gathered into one page of links to articles available on the internet. There are 29 disease or condition-specific Information Links pages, including those on mental health, addictions, skin health and cosmetic options,eye conditions, hearing and dental issues as well as other topics covered more broadly in the Guides.We are committed to "Helping Patients Make Informed Decisions About Their Health and Healthcare".

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  Ad Compensation, Inc.

  • Chicago, IL; Carmel, CA

  • Director of Research, Contracts

    • Mar 2009 - Sep 2015
    • Chicago, IL; Carmel, CA

    Ad Compensation, Inc.is a global marketing services consultancy focused upon assisting marketers and advertisers in evaluating compensation and services contracts for their marketing communications agencies. We have created Master Services Agreement Templates for multiple agency disciplines that are tailored to a marketer's specifications.

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  Bookkeeping Solutions

  • Carmel, CA

  • Consultant and QuickBooks Pro Advisor

    • Jun 2001 - Dec 2007
    • Carmel, CA

    Operated a consultancy providing research and data organization, coaching, QuickBooks® software training, troubleshooting, bookkeeping and recordkeeping services to individuals and companies, including new and existing contractor, retail, consulting and professional businesses. Defined scope of work, negotiate fees, provide services and educate users of QuickBooks on product, services, features and benefits. Partnered with the Neat Company® (formerly Neat Receipts, Inc.) to extend the consultancy, providing solutions for information organization integrating financial software, paperless applications, data backup solutions, and Internet, website and computer assistance to enhance organizational simplicity and productivity. Completed a six-year contract with The UPS Store™ (formerly Mail Boxes Etc.®) as bookkeeper and QuickBooks ProAdvisor®.

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  J. H. Dugan and Associates, Inc.

  • Carmel, CA

  • Managing Director

    • Jun 1995 - Jul 2001
    • Carmel, CA

    Advanced through increasingly responsible roles from Traveling Coordinator and Research Director with this international executive search firm specializing in recruiting candidates for manufacturing companies in the plastics industry. The firm served clients in the USA, Canada, Mexico, France, Hong Kong and Korea. Appointed to plan and direct executive-level office administrative affairs and all aspects of travel and client entertainment schedules, industry conferences and international travel. Reported to the CEO.

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  Monterey Plaza Hotel & Spa

  • Monterey, CA

  • Chef Concierge

    • 1992 - 1995
    • Monterey, CA

    Held fast-paced positions with this 290-room, full-service waterfront hotel that included the renowned Duck Club restaurant next to Charthouse at Cannery Row in Monterey, CA. Recognized for exceptional guest relations and problem-solving; subsequently promoted to re-establish a full-service Concierge service and department. • Fulfilled special requests for reservations and unique booking arrangements for guests both immediately and in advance. Sourced, produced, and maintained supporting materials such as lists, guides, brochures, and cataloguing. • Supported regional tourism and agricultural industries, and organized educational, promotional and hospitality events. Spearheaded a “Central Coast Concierge Collaboration” for the alliance, networking and support of local concierges. The successful and popular launching event generated more than $10,000 in donations.• Elected recurrently as a board member of the American Institute of Wine and Food, Monterey Bay Chapter.• Created a Concierge Handbook for training and activity records, initiated computerizing information management at the Concierge Desk and added a four-line/intercom-capable telephone to the portable desk line.

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  FORMACOM Ecole de Langues

  • Paris, France

  • Professeur d'Anglais

    • Jan 1987 - Jun 1989
    • Paris, France

    Taught classes and tutored individuals in English language and pronunciation to businesspersons and government personnel in this institute offering seventeen languages. Facilitated contract renewals and business promotion. Tapped to co-direct a new Paris branch of the school.

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  Sylvan Learning Centers

  • Cincinnati, Ohio

  • Owner/Director

    • Jan 1984 - Jul 1986
    • Cincinnati, Ohio

    Owned and operated one of the original Sylvan Learning Center ventures. Hired, coached and trained a staff of 10 state-certified teachers in a addition to Masters-degreed state-certified Teaching Directors. Conducted marketing, skills assessment, intake and counseling of students.