Experience

• 

  Clarify Health Solutions

  • Senior Associate, Provider Engagement

    • Apr 2022 - Present

• 

  Embedded Healthcare

  • Denver, Colorado, United States

  • Practice Liaison

    • Sep 2020 - Apr 2022
    • Denver, Colorado, United States

• 

  Centura Health

  • Englewood, Colorado

  • Provider Partnerships Account Specialist

    • Dec 2017 - Sep 2020
    • Englewood, Colorado

    • Facilitate membership with Centura Health’s Clinically Integrated Network for PCPs and Specialists • Develop strategies pertaining to provider relationship development, performance measurement, engagement, and more• Analyze data to determine health system alignment and practice performance against key quality measures• Develop process flows for Provider Relations team and correct inefficiencies with current processes• Assist in development of Colorado Health Neighborhoods Provider Manual, provider relations marketing collateral, and more

• 

  BridgeHealth

  • Sales Operations Manager

    • Jun 2017 - Dec 2017

    • Developed and managed Salesforce CRM to optimize system for the sales team and enable efficient sales activity reporting• Documented process flows and provided training for sales team regarding CRM utilization, sales cycle, and others • Utilized CRM data to make tactical decisions regarding lead distribution and sales strategy• Partnered with marketing to provide sales team with current and relevant collateral • Collaborated with VP of Sales and Marketing to assist in hiring and onboarding processes• Coordinated participation in industry-relevant trade shows and conferences

  • Senior Administrator, Contracting and Provider Relations

    • Apr 2015 - Jun 2017

    • Oversaw cradle-to-grave contracting and operationalizing processes for new and existing providers• Analyzed market research to determine business development opportunities• Presented business model to senior-level executives • Negotiated and executed complex agreements and bundled payments with surgical providers• Worked in tandem with care coordination, client success, and finance sectors to ensure seamless operations

• 

  BridgeHealth Medical

  • Marketing Manager

    • Feb 2013 - Mar 2015

    • Created website content, monitored website traffic, and reported metrics to senior leadership• Generated digital and print material for a diverse audience including patients, providers, and employers• Managed social media presence on LinkedIn, Twitter, and Facebook• Designed customized collateral for benefit fairs with Fortune 500 employers

  • Care Coordinator

    • Jun 2011 - Feb 2013

    • Presented unique surgical benefits to patients in need of major planned surgeries• Worked with providers to transfer medical records and coordinate patients’ surgical care• Arranged domestic travel for patients and their family members• Reconciled the surgical case by reviewing codes and transferring payment for services

• 

  Spivack Vision Center/Omni Eye Specialists

  • Centennial, CO

  • Patient Counselor

    • May 2006 - Jun 2011
    • Centennial, CO

    • Achieved monthly conversion goals by counseling and scheduling patients for elective procedures• Learned and implemented extensive knowledge on major ophthalmology procedures in order to appropriately coach patients on benefits and risks of surgery• Created informative marketing materials to share with patients considering surgery• Reviewed pre- and post-op instructions with patients on surgery day; prepped patients with drops and medication; facilitated financing and payments