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Bio

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Jennifer Lahey is a seasoned project manager with 20+ years of experience in managing complex projects across various industries, including marketing, pharmaceuticals, and retail. She has a strong background in supply chain management, quality assurance, and budgeting. Jennifer holds a Bachelor of Arts degree from California State University-Sacramento and has worked with prominent companies such as The Solutions Group, Axiom, Fingerpaint, eNOVA, Prudential Financial, Trio, An FCB Health Network Company, Mars, Hachette Book Group, HarperCollins Publishers, Bookspan, Welcome Enterprises, Inc., and Alameda Newspaper Group.

Experience

    • Account Project Manager
      • Feb 2022 - Jun 2023
      • Warren, NJ

      • Managed project portfolio from concept to completion for 20-25 concurrent multi-faceted projects for multi-million-dollar high-profile client within the “Transitions” market. Drove transparency, managed expectations, and drove alignment with client's requirements.• Steered development of communications such as emails, printed letters and annual updates for client’s customers. Identified best-fit resources and coordinated, communicated, and managed the flow of information, tasks, and feedback among cross-functional teams.• Operated as a bridge between client stakeholders such as account managers, directors, and the various internal teams. Gathered progress updates and deliverables, presenting outcomes to client.• Assessed project landscapes, identified risks, and devised robust contingency plans, enabling continuous progress.• Fostered strong relationships with clients and agency teams and integrated insights to optimize project results.

  • Axiom
    • Philadelphia, PA
    • Project Manager
      • Jun 2021 - Feb 2022
      • Philadelphia, PA

      • Defined project resources and assigned to best fit in-house departments, liaising with internal teams encompassing writers, designers, illustrators, external freelancers, and vendors to produce sales force training materials such as slide decks, quizzes, and games.• Collaborated with internal and external project stakeholders across 10-15 projects simultaneously. Conducted follow-through to ensure clarity across deliverables and contractual arrangements.• Created, oversaw, and optimized project timelines using MS Project. Produced status reports and updates. Led client meetings, managed expectations, and fostered repeat business.• Delivered financial stewardship across a $5M/year project budget with financial tracking.

  • Fingerpaint
    • Philadelphia, PA
    • Project Manager
      • Mar 2021 - May 2021
      • Philadelphia, PA

      • Orchestrated end-to-end project execution, managing resource allocation and communications across project lifecycle. • Managed convergence of inputs from diverse stakeholders, harmonizing contributions from cross-functional teams, clients, and vendors to achieve cohesive project outcomes with a customer-centric focus.

  • eNOVA
    • Providence, NJ
    • Operations Support Specialist
      • Mar 2019 - Jul 2020
      • Providence, NJ

      • Functioned as Operations Support Specialist working with Vice President, Engagement Operations—led development of client-orientated medical communication materials for Speaker Bureau Training, PI and ISI updates from inception to completion and approval of MLR.• Direct multiple competing priority projects simultaneously; assign tasks, deliverables, and timelines. Determine and deliver project tools and resources, content permissions, and stakeholder liaisons to facilitate swift completion. • Partner with project manager to ensure project management best practices adhered to; maintaining records, archiving job folders and completing close-out procedures. Support client engagement platforms connecting client.• Consult with internal and external stakeholders, including Account Directors, Designers, Editors, and Medical Directors throughout project life cycle. Cultivate relationships, evaluate needs and resources, and align deliverables to meet client and internal objectives.• Steer teams of 4 – 12 talented project associates; guiding tasks, resolving obstacles to completion, and mentoring for continual skill advancement. • Drive compliance with PhRMA Code, OIG Guidelines, and applicable client guidelines across projects.

    • Marketing Project Manager
      • Sep 2018 - Mar 2019
      • Iselin, NJ

      Manage and support multichannel marketing projects for Retirement clients working directly with a collaborated team of Account managers, Production, Website Designers, and Creative teams. Oversee projects such as Plan Highlight Brochures, Enrollment Guides, New Business Presentations, and Website updates for major clients including State of New Jersey, New York City Health and Hospitals, MGM, and MTA while ensuring projects meet and/or exceed client expectations. • Day-to-day management of integrated projects from onset to completion; meet project specifications and support business and client objectives.• Source, build, and direct the activities of project teams of 6-10 associates with the necessary skill sets to take website, print, and digital projects from inception through implementation and delivery.

    • Integrated Producer
      • Jan 2018 - Jul 2018
      • Parsippany, NJ

      Manage and support multichannel media projects for Pharma clients working directly with a collaborated team across Medical Program managers, Account managers, and Creative teams. Integrated brand lead overseeing projects such as Advisory Boards and Congresses for major clients including Janssen Global, Heron, and CSL Behring ensuring projects meet and/or exceed client expectations. • Formulate and define project plans; develop scope and strategy, task requirements and resource allocations, scheduling and contingency planning as well continuous project monitoring employing skilled project management planning and scheduling techniques.• Track project success using project performance metrics; monitor project results against technical specifications; and produce detailed, intuitive project control and status reports for team members and clients.

  • Mars
    • Hackettstown, NJ
    • Supply Chain Analyst
      • Jun 2017 - Dec 2017
      • Hackettstown, NJ

      Manage and support day-to-day operations for customized product orders for 15 major retail store chains meeting specific inventory needs within production schedule constraints. Oversee lifecycle of the product from initiation through distribution, ensuring optimal production scheduling, meeting target inventory levels while achieving quality objectives. Work as part of a cross-functional team to support the day to day activities associated with the production plan to maximize customer service.• Identify customer’s requirements and engage supply to deliver to expectations working within master production schedule of 5 manufacturing locations.• Assist in the integration and optimization of all the processes required to procure and deliver the correct amount of inventory required to support the execution of the project.• Structure and conduct forecasted supply chain and line scheduling analyses anticipating line availability or possible deficits in production capacity.• Provide dedicated customer support to major retailers processing orders to customized specifications within production capacities and delivery deadlines.• Anticipate production issues, review capacity loads, identify and resolve any manufacturing issues. • Liaise with Production Planners to proactively identify any raw material vulnerabilities and close any operation gaps to ensure maximum productivity.• Responsible for generating daily and special reports for Management and Customer Care highlighting areas for concern such as daily customer shortages, critical items, and aging and excess inventory and working collaboratively to resolve issues.

  • HACHETTE BOOK GROUP
    • New York, New York, United States
    • Senior Production Associate
      • Nov 2011 - Mar 2017
      • New York, New York, United States

      Managed efficient and cost-effective inventory levels meeting sales forecasts and corporate objectives. Led the execution of production schedules based on target dates and reported on key-metrics to track same. Lifecycle quality tracking of all production projects. Formulated immediate strategic solutions to critical issues ensuring uninterrupted workflow. Collaborated with cross-functional teams within a matrix environment for every stage of product development.• Delivered on target budgets up to $10M managing over 8,000 SKUs per year with an average of 20M units ordered annually.• Reduced unit costs by 10% by developing and implementing new workflow design resulting in streamlined processes.• Sourced and negotiated with leading vendors ensuring optimal pricing while meeting quality objectives.• Partnered with contract and non-contract manufacturing suppliers for best pricing and workflow, including conducting RFQ’s, evaluating all pricing initiatives and developing innovative solutions.• Analyzed and procured materials and planned deliveries to support production needs and maintain inventory targets.• Met tight deadlines to achieve target dates for orders, including managing seasonal patterns.• Communicated daily with Operations, Customer Service, Manufacturing, and Distribution Centers to ensure effective and efficient coordination of production plans.

  • HARPERCOLLINS PUBLISHERS
    • New York, New York, United States
    • Senior Production & Manufacturing Manager
      • Oct 2000 - Jul 2011
      • New York, New York, United States

      Translated forecasts into real-time production schedules, allocated resources, managed production schedules and final product quality checks. Liaised across multiple departments, manufacturers and vendors, resolved issue without interruption of production processes.• Reduced annual manufacturing costs by $675K per year through strategic management decisions and vendor relations.• Built a high-performance result focused Production department managing 800-900 SKUs per year across multiple divisions.• Partnered in the creation and implementation of new company-wide customized purchase order and electronic receiving/invoice programs. Liaised with IT to update/upgrade and maintain both systems.• Reviewed manufacturing efficiency and implemented process changes leading to improved efficiency levels.

  • BOOKSPAN (formerly BOOK-OF-THE-MONTH CLUB, INC.)
    • New York, New York, United States
    • Production Manager
      • Jan 1997 - Oct 2000
      • New York, New York, United States

      Generated purchase orders for both raw materials and finished goods across domestic and international markets. Collaborated in sourcing, monitoring, and maintaining raw materials and inventory to ensure optimal production performance.Prioritized and resolved Accounts Payable issues. Investigated vendor disputes and resolved via open communication, maintaining vendor relations. Assisted in the development and integration of new business client proposals. Supported key segments of purchasing and inventory management.

  • WELCOME ENTERPRISES, INC
    • New York, New York, United States
    • Production / Editorial Assistant
      • Feb 1996 - Dec 1996
      • New York, New York, United States

  • ALAMEDA NEWSPAPER GROUP
    • San Francisco Bay Area
    • Production Clerk / Assistant Shift Supervisor
      • Sep 1994 - Feb 1996
      • San Francisco Bay Area

Education

  • 1989 - 1993
    California State University-Sacramento
    Bachelor of Arts, English

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Industry Focus. “Management Consulting”

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