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Jennifer Jun, Phr, Shrm-cp is a seasoned HR professional with extensive experience in talent management, employee relations, and benefits administration. Based in the Greater Chicago Area, she holds a BBA in Human Resource Management from Loyola University of Chicago and a PHR Certification from Aurora University. With expertise in areas such as onboarding, performance management, and employee engagement, Jennifer has worked with various organizations, including The Tassos Group, LLC, Goodwill Industries of Southeastern Wisconsin, Inc., RR Donnelley, Discover Financial Services, and Stratos Lightwave. Her skills include HR policies, leadership, employee benefits, new hire orientations, and energy management. Throughout her career, Jennifer has demonstrated her ability to drive strategic HR initiatives, improve employee engagement, and ensure compliance with labor laws and regulations.

Credentials

  • SHRM - Certified Professional (SHRM-CP)
    SHRM
    Nov, 2018
    - Apr, 2026
  • Professional in Human Resources (PHR)
    HRCI
  • SHRM-CP
    SHRM

Experience

    • HR Generalist
      • Apr 2019 - Present

    • Independent Contractor
      • Dec 2015 - Present

      Working as an independent contractor for multiple organizations by auditing restaurants, schools, entertainment, retail, hospitality, and recreational activities.

    • HR Generalist
      • Mar 2017 - Dec 2017
      • Chicago, Illinois

      My work consists of special projects such as managing the Library Career Exploration Day event, coordinating and reporting out on professional development activities, posting compliance, and other projects as assigned.

    • HR Generalist
      • Nov 2012 - Dec 2015

      Perform as an HR catalyst for enabling and driving the appropriate strategic direction and change across the assigned Goodwill areas of responsibility. Deliver human resources programs and services that support business goals and maintain consistency with organization wide HR practices. Provide counsel and support to managers, and employees to increase engagement and productivity. • Partner closely with site management to optimize resources at the site and continue to evolve a world class organization. • Strategically partner with clients while consistently providing critical employee advocacy.• Drive change and strategic HR direction.• Lead, initiate and/or support innovative HR projects and programs, processes and practices such as talent management, workforce planning, employee relations, salary planning, organizational effectiveness, employee engagement, employee coaching, career path, retention of key and high potential employees, training, development, communication, performance management, consultation and support to managers and employees.• Support organization initiatives by partnering with organization management and HR staff to leverage talent across Goodwill.• Ensure compliance with Goodwill’s human resources policies and procedures.• Provide subject matter expertise to resolve human resources issues that arise.• Provide business unit specific information to functional experts to guide the design, development and delivery of HR policies and programs.• Promptly investigate, respond to, resolve and document employee relations issues. • Partner with business unit leaders in developing tactical strategies to advance affirmative action goals and commitments. Coordinate AA audit response. • Prepare for and represent Goodwill at unemployment hearings.• Assist in identifying development opportunities for top performers.• Consult with managers to maintain a safe and orderly work environment.

    • HR Generalist
      • Jul 2009 - Nov 2012

      • HR Responsibilities for three St. Charles facilities with several different business units.• Act as a consultant to employees and management in the use of HR programs and processes.• Coordinate new hire processes including onboarding, orientation and benefits enrollment. • Counsel Supervisors/Managers on the positive counseling process and ensure documentation of all disciplinary actions.• Serve as point of contact to employees regarding benefit related questions and eligibility, employee relations issues, and discussion through our Open Door policy.• Actively participate in the management of workers’ compensation claims and leave of absence administration.• Manage two affirmative action plans, formulate good faith efforts, and comply with local, state and federal laws and regulations.• Assist management team with adherence to customer compliance.• Ensure consistency with policies, procedures, and programs.• Assist Vice President in round table discussions and employee communications.• Coordinate and perform training programs as needed.• Responsible for delivering key communications to employees in Town Hall and Annual Enrollment meetings.• Implemented badge system for two facilities, trained, and identified back-ups for receptionist.• Travel between all St. Charles facilities while staying on task with priorities and tasks.• Selected to be an Inclusion Facilitator through past Diversity & Inclusion initiatives.

    • HR Assistant
      • Jul 2008 - Mar 2009

      • Performed diverse and complex administrative projects for HR Director and Managers supporting Marketing, Finance, and Corporate Communications departments, while working as a temporary employee through The Salem Group. • Planned and coordinated project staff by facilitating logistics such as meetings, conference rooms, and callsManaged changing priorities and required to multi-task under tight deadlines• Answering daily questions regarding payroll, benefits, and FMLA• Responsible for time sensitive and confidential information• Created routine and advanced correspondence including reports, letters, memoranda, organizational charts, and presentations with senior management• Primary point of contact for filing, faxing, and cash innovation awards• Created organizational charts using PowerPoint and Visio• Created and updated Performance Evaluation profiles• Conducted Exit Interviews• Earned five Smart Appreciation Awards for Collaboration, Enthusiasm, and Teamwork.

    • Accounting Intern
      • 2006 - 2007

Education

  • 2004 - 2008
    Loyola University of Chicago
    BBA, Human Resource Management
  • 2012 - 2012
    Aurora University
    PHR Certification Course, HR
  • Central High

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Industry Focus. “Human Resources”

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