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Bio

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Jennifer Chin is a seasoned customer service professional with experience in roles such as Park Guide, Receptionist, and College Program Intern. She is proficient in American Sign Language and has skills in Microsoft Office, Customer Service, and Communication Skills. She has worked in various settings, including national parks, research centers, and educational institutions.

Experience

  • National Park Service
    • Alcatraz Island
    • Park Guide
      • May 2015 - Apr 2016
      • Alcatraz Island
    • Receptionist
      • Apr 2014 - May 2015
      • Laurel, MD

      Respond to questions and inquiries regarding the refuge through phone and emailInitiate contact with federal employees and students who are attending a workshop to obtain basic, incomplete, or missing personal informationDevelop and maintain effective communication with Federal employees, scienti...

    • College Program Intern
      • Aug 2013 - Apr 2014
      • Orlando, FL

      Making magical moments with guests to ensure a positive experience while dining and providing excellent customer service through coordination of activities within the Disney regulatory guidelinesLanguage Pin: certifies and identifies that I can effectively communicate with guests who are deaf or ...

    • Residential Life Desk Staff
      • Aug 2010 - May 2013
      • Baltimore, Maryland

      Greeted residents and visitors and provided security by checking for IDProvided general assistance to residents and visitors including conflict resolutionIdentified and advised management of impending work related issuesSorted residents’ incoming mailChecked out items including spare keys, househ...

    • Interpretation Intern
      • May 2012 - Aug 2012
      • Laurel, MD

      Created 1-2 hour educational programs for a diverse group of children, ages 5-12 through research of information from a variety of sourcesNarrated guided tram tours around wildlife refuge grounds and indoor exhibits for visitors of all agesDeveloped week-long themed educational mini camps utilizi...

Education

  • 2009 - 2013
    University of Maryland Baltimore County

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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