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Jennifer Chan

Service Manager at OpenRoad Lexus Richmond
Intro Book
Jennifer Chan is a seasoned automotive professional with 4+ years of experience as a Service Manager at OpenRoad Lexus Richmond, leveraging her skills in customer satisfaction, parts management, and warranty administration.
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Location
Canada, CA
Languages
  • English Native or bilingual proficiency
  • Catonese Native or bilingual proficiency
Skills
  • Vehicles
  • Automotive Aftermarket
  • Automotive
  • Automobile
  • Customer Satisfaction
  • Show all
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Bio

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Jennifer Chan is a seasoned automotive professional with a proven track record of delivering exceptional customer satisfaction and driving business growth. As a Service Manager at OpenRoad Lexus Richmond and OpenRoad Toyota Richmond, she has honed her expertise in automotive repair, parts, and warranty management. Chan holds a Bachelor of Arts degree in Sociology from The University of British Columbia and an Event Marketing certification from British Columbia Institute of Technology. Throughout her 11-year tenure at OpenRoad Toyota Richmond, Chan has demonstrated her ability to adapt and thrive in various roles, from Service Advisor and Coordinator to Assistant Service Manager. Her most recent stint as Service Manager at OpenRoad Lexus Richmond has further solidified her skills in customer retention, dealer management, and team leadership. Chan's native fluency in English and proficiency in Catonese enable her to effectively communicate with diverse clients and teams. She is currently certified in the Leadership Development Program from the Southern Alberta Institute of Technology, further demonstrating her commitment to ongoing professional development.

Credentials

  • Leadership Development Program
    Southern Alberta Institute of Technology
    Mar, 2012
    - Apr, 2026

Experience

Education

  • 2003 - 2007
    The University of British Columbia
    Bachelor of Arts (BA), Sociology
  • 2007 - 2009
    British Columbia Institute of Technology
    Event Marketing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Motor Vehicle Manufacturing”

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