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Jennifer Blake, Mba

Team Manager at Alorica
Intro Book
Seasoned executive with 14+ years of experience in call center management and leadership.
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Location
Miami-Fort Lauderdale Area, US
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Bio

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Jennifer Blake is a seasoned executive with 9 years of experience as a Team Manager at Alorica, and 14 years of experience in call center management at Cablevision. She holds an MBA from University of Phoenix and has a strong background in management, leadership, and organizational development. Jennifer has also worked as a Cashier at Chase Manhattan Bank and a Supervisor at Mutual Security Bank, where she supervised a department of over 40 employees and managed mortgage loan portfolios.

Experience

  • Alorica
    • Miami/Fort Lauderdale Area
    • Team Manager
      • Apr 2015 - Present
      • Miami/Fort Lauderdale Area

  • Cablevision
    • CT
    • Call Center Supervisor
      • Aug 1996 - Jun 2011
      • CT

  • Chase Manhattan Bank
    • Cashier
      • Apr 1996 - Aug 1996

  • Mutual Security Bank
    • Supervisor
      • Oct 1986 - Mar 1996

      Supervised department of more than forty employees to achieve all operational goals in accordance to industry standardsManaged mortgage loan portfolio and other short term loans as well as deposit accountsProvided strong support for Managing Director at Board meetings and also for external auditorsAssisted with training of direct reports, prepared and administered performance appraisals and helped to maintain a harmonious work environment

Education

  • 2010 - 2015
    University of Phoenix
    Doctoral Candidate, Management - Organizational Leadership
  • 2007 - 2009
    University of Phoenix
    Master's degree (MBA/Health Care Mgmt)
  • 2002 - 2006
    University of Phoenix
    Bachelor of Science, Business Management & Finance
  • 1990 - 1992
    University of Technology
    Associate Degree, Banking
  • 1979 - 1981
    Church Teachers' College
    Certificate, Secondary Education and Teaching
  • 1973 - 1978
    Hampton School for Girls, Jamaica W. I.

Suggested Services

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Industry Focus. “Banking and Financial Services”

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