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Bio

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Jennifer Barchent is a seasoned administrative professional with experience in customer service, sales, and office administration. She has worked in various roles, including Office Administrator, Salesperson, Office Assistant, Customer Service Representative, and Transcriptionist. Jennifer holds a Bachelor of Arts degree in Marketing from Bowling Green State University.

Experience

  • Yoder and Frey Auctioneers LLC
    • North Baltimore, Ohio, United States
    • Office Administrator
      • Jan 2023 - Present
      • North Baltimore, Ohio, United States

    • Salesperson
      • Feb 2022 - Dec 2022

    • Office Assistant
      • Oct 2019 - Feb 2022
      • Findlay, Ohio

  • Kohl's
    • Findlay, Ohio
    • Associate
      • Mar 2017 - Feb 2020
      • Findlay, Ohio

      Held a unique position in the company, serving as a customer service representative, sales associate and cashier. Through the positions I held, I would:* Resolve customer issues and ensure appropriate changes are made* Interact with customers to ensure satisfaction* Make executive decisions regarding merchandise handling and resolution of service failures* Assist customers with merchandise selection and answer any related questions* Refer to the inventory management system when restocking designated areas* Attach or change price tags on merchandise, referring to the price list* Greet customers upon entering the store* Process customer payments and issue receipts, refunds or change when necessary* Calculate and reconcile cash drawer at the close of each day

  • 50 North
    • Findlay, Ohio
    • Intern
      • Aug 2018 - Dec 2018
      • Findlay, Ohio

      * Engaged with the surrounding community while promoting the organization* Interacted with members to receive feedback and identify areas of improvement* Created promotional materials for upcoming events and excursions

    • Transcriptionist
      • Jul 2016 - Jan 2017
      • Remote

      * Worked remotely for the organization, which is located in California* Recorded notes from conference calls with company stakeholders* Transcribed pre-recorded audio files of previous meetings for company records* Reviewed audio and transcription files to identify and document areas of needed growth

Education

  • 2015 - 2018
    Bowling Green State University
    Bachelor of Arts, Communication

Suggested Services

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Industry Focus. “Business Services”

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