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JR

Jenna Rocco

Managed Print Services Manager at Copier Fax Business Technologies, Inc.
Intro Book
Results-driven sales and customer service professional with education background.
  • Claim this Profile
Location
Buffalo, New York, United States, US
Skills
  • Account Management
  • Sales
  • Customer Service
  • New Business Development
  • Solution Selling
  • Show all
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Bio

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Topline AI
Jenna Rocco is a seasoned sales and customer service professional with 10+ years of experience in account management, sales, and leadership. She has a strong educational background in education, with a Master of Science in Education and a Bachelor of Science in Education. Jenna has worked in various roles, including Major Account Manager, Senior Account Manager, and Licensed Real Estate Agent, and has developed expertise in team building, marketing, and direct sales.

Experience

  • Copier Fax Business Technologies, Inc.
    • Buffalo, New York, United States
    • Managed Print Services Manager
      • Jan 2021 - Present
      • Buffalo, New York, United States

  • IVR Technology Group
    • Buffalo, New York, United States
    • Client Engagement Specialist
      • Jun 2020 - Jan 2021
      • Buffalo, New York, United States

  • ComDoc, Inc.
    • Major Account Manager
      • Jan 2017 - Jun 2020

    • Senior Account Manager
      • Jan 2016 - Dec 2016

    • Account Manager
      • Aug 2014 - Dec 2015

  • Lockport, Starpoint, and Williamsville School Districts
    • Buffalo/Niagara, New York Area
    • Substitute Teacher
      • Nov 2010 - Jun 2014
      • Buffalo/Niagara, New York Area

      •Educated a highly diverse set of learners while engaging them individually, in groups, and with attention to their preferred learning styles

  • HUNT Real Estate ERA
    • Lockport, New York
    • Licensed Real Estate Agent
      • Nov 2010 - Jan 2013
      • Lockport, New York

      •Advised clients on the purchase and sale of their homes to improve clients’ understanding of buying and selling processes and maximize efficiency of transactions•Maintained high levels of customer service and ethical standards to facilitate smooth transactions•Established strong client base through continuous contact and relationship building skills•Analyzed current market trends to determine competitive pricing of homes

Education

  • 2011 - 2013
    State University of New York College at Buffalo
    Master of Science in Education, Literacy Specialist
  • 2006 - 2010
    State University of New York College at Buffalo
    Bachelor of Science in Education, Childhood Education

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate”

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