Experience

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  MZ Advanced Global Solutions

  • Philippines

  • Customer Support Specialist

    • Feb 2024 - Present
    • Philippines

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  Confidential

  • Logistics Coordinator

    • Mar 2023 - Present

  • Admin Virtual Assistant

    • Nov 2023 - Dec 2023

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  AgriNurture, Inc. (ANI)

  • Philippines

  • Client Service Executive

    • Jul 2018 - Apr 2023
    • Philippines

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  Filipino Virtual Assistance

  • Trainee

    • Oct 2020 - Mar 2023

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  AGRINURTURE, INC.

  • Philippines

  • Client Service Executive

    • Jul 2018 - Mar 2023
    • Philippines

    Duties and Responsibilities:• Cultivates and strengthens lasting client relationships.• Place bookings online and manually for reefer containers to shipping lines or shipping companies.• Monitors the client's container details.• Generates weekly export container list for entry.• Submit weekly billings from shipping companies to accounting department.• Assigns the weekly series numbers of sales invoice.• Inform clients for the vessel updates/schedules.• Submits final shipping instructions to shipping lines or shipping companies.• Monitors shut-out containers every week.• Responsible of requesting the release order to shipping lines or shipping companies.• Responsible for the container for rescue requested by the client’s 24/7.• Monitors pulled out and shipped out containers per week.• Assigns and allocated ATWs (Authority to Withdraw) to clients every week.• Ensures all containers are completely encoded.• Attend meetings/orientations with clients and/or shipping companies.• Negotiates shipping companies for extension of free time detention at origin/destination.• Handles trucking services to various clients.• Responsible of negotiating/ requesting for ocean freight rate (Freight Prepaid).• Responsible of signing the Export Declaration. • Creates quotation for royalty services to clients.Documentation Staff (December 2014 –June 2018)Duties and Responsibilities:• Responsible in checking the set of export documents such as Bill of Lading, Commercial Invoice, Packing List, Phytosanitary Certificate and Certificate of Origin.• Monitoring the shipment or the cargo status to shipping line.• Responsible in urging clients to settle the outstanding balance to shipping line.• Tracking the shipment for the particular week.• Responsible sending advisories and latest update to clients from Shipping Line, Bureau of Customs, destination and etc.• Updating the shipment status report for monitoring.

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  RICHSHINE SUPPLYCHAIN MANAGEMENT (SHANGHAI) CO.,LTD.

  • Davao, Davao Region, Philippines

  • Documentation Specialist

    • Dec 2014 - Jun 2018
    • Davao, Davao Region, Philippines

    Richshine Supplychain Management (Shanghai) Co., Ltd. is an international company based in Shanghai, China. I worked with them as a Documentation Specialist and was the representative in the Philippines. Duties and responsibilities:- Email Management- Scheduling of appointments- Data Entry- Tracking shipments- Checking Export Documents- Updating Shipment Status Report- Monitors cargo status to shipping companies- Sending advisories to clients