Experience

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  African + Eastern

  • United Arab Emirates
  • Manufacturing
  • 200 - 300 Employee

  • Group Business Manager Retail

    • Jan 2021 - Jun 2023

  • Retail Business Manager

    • Feb 2012 - Dec 2020

    Developed and led the retail operations team by defining team strategy and project plans to execute initiatives.Responsible for driving omni-channel strategy to deliver a seamless end-to-end customer experience and maximizes an omni culture.Partnered with e-comm and IT teams to lead store of the future initiatives by researching new technologies to drive innovation, enhance communication and streamline all retail processes.Led the store management team to drive efficiencies in store scheduling, operational forecasting, reporting and administration of incentive programs.Partnered with corporate compensation department to create strategic compensation programs that align with growing omni-channel business.Responsible for overseeing execution of real estate initiatives including store opening, expansion, relocation and closing processes.Partnered with finance department to leverage efficiencies and expenses.Recognised for overseeing regional field operations managers to drive field compliance of back of house standards through regular store visits and audits.

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  Landmark Group

  • United Arab Emirates

  • Business Development Manager MENA Region - Lifestyle

    • Nov 2010 - Feb 2012
    • United Arab Emirates

    Provided programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives. Accountable for developing, communicating, and training the organization on various business practices and processes.Served as a liaison with other divisions such as Finance, Contracts, HR, Accounts and Purchasing an effort to ensure accurate and timely transaction processing. Efficiently provided updates to management regarding budget to actual, informing them of deviations and opportunities. Provided management with economic impact and compliance issues surrounding key business decisions and/or deals.

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  Future Group India

  • Bangalore

  • Business Manager-South India

    • Jul 2008 - Nov 2010
    • Bangalore

    Recognized for working alongside internal stakeholders to ensure accurate tracking and forecasting to meet corporate new business performance metrics.Assessed the competitive landscape and leading the development and implementation of differentiated win strategies.Had regular interaction with groups and collaborating visibly with internal business units.Identified and analysed existing and potential competitor’s capabilities – their strengths, weaknesses, opportunities and threats - relative to specific customer criteria and opportunities during the capture and proposal development phases.Provided market analysis, to include structural analysis and outline, of the markets the company is participating.

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  Spencer's Retail Ltd.

  • Business Manager-Kerala & Karnataka

    • Oct 2007 - Jul 2008

    Directed, managed and coached regional sales tactical activities.Facilitated key business and customer relationships management and negotiated potential business opportunities.Led and directed region sales organization to exceed sales plan and achieve regional sales goals.Handled sales force staffing to ensure timely meeting of company’s short, medium and long-term goals.Prepared regional annual budget on regional volume allocations, and sales forecasts.Reviewed regional performance against targets, objectives and KPIs and enhance performance.Ensured net revenue growth and retention focusing on new business.

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  Reliance Industries Ltd

  • Territory Manager-Cochin,Kerala

    • Jun 2002 - Oct 2007

    Directed the territory sales team, teaching them important elements of the company products and services in order to give them the tools needed to be successful team members.Handled project potential sales for future quarters and years by reviewing operational reports and records.Prepared budgets at the beginning of each fiscal year to ensure the corporate money is spent in the best ways possible.Responsible for managing Retail outlets with and exhibited a large annual turnover.Recognized for spearheading entire lifecycle from incubation to rollout and later ensuring each outlet proved to be a profit center. Identified and scheduled needed training for salespeople. Accountable for scheduling, Planning and Leading regional sales meetings and reinforce company objectives, sales and margin goals.

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  Hindustan Lever Limited

  • Territory Sales In Charge-Kerala

    • Jul 1998 - Jun 2002

    Devised effective territory sales and marketing strategies and analyzed data to find the most efficient sales methods.Partnered with merchandising and planned on product strategy and inventory needs for stores.Ensured creative and effective execution of corporate merchandising and marketing strategy.Involved with the team in preparing budgets at the beginning of each fiscal year to ensure the corporate money is spent in the best ways possible