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Jelene Ellington is a seasoned business professional with extensive experience in business analysis, project management, and human resources consulting. She holds a Bachelor of Science degree in Business Administration/Marketing from Mississippi State University and is a SAFe 4 Certified Agilist.

Credentials

  • SAFe 4 Certified Agilist
    Scaled Agile, Inc.
    Dec, 2017
    - May, 2026

Experience

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • PMO Governance Manager
      • May 2022 - Present

    • Sales Transformation Product Owner (Bus Innov Assoc Manager)
      • Jan 2021 - Apr 2022

    • Business Innovations Associate Manager / Product Owner
      • Feb 2019 - Dec 2021

    • Senior Business Innovations Analyst
      • Mar 2014 - Feb 2019

      Frito Lay, a Division of PepsiCo, Sales Go-To-Market Technology team providing sales and performance iOS applications for Frontline Leaders.

    • Business Analyst III
      • Mar 2013 - Mar 2014
      • Plano, Texas

      Part of the North America Frito-Lay Go To Market Technology team providing iPad and iPhone iOS application support for District Sales Leaders. Analyze business needs of clients and stakeholders to help identify business challenges and propose solutions.Write technical requirements and collaborate with cross-functional teams.Managed|Staffing - Contractor

    • Business Analyst / Data Analyst / HRIS Analyst
      • Nov 2012 - Feb 2013

      Proven IT business professional with twenty years of experience in Human Resources with emphasis in Recruiting Processes, Applicant Tracking Systems (ATS), Staffing Metrics and Reporting. Specialties: Applicant Tracking Systems, Behavioral Interviewing, Benchmarking, Business Objects, Business/Data Analysis, Business Design, Coaching & Mentoring, Customer Service, Database Conversion, HR Consulting, Oracle SQL, Process Management & Re-Engineering, Project Management, Quality Improvement, Release Management, Requirements Gathering, System Integration, System Testing, Use Cases, Test Cases, User Training, Technical Writing

    • Business Consultant - Business Intelligence Solutions
      • Jun 2010 - Oct 2012

      Acts as the liaison between the HP technical resources and client business contacts.Proposes solutions, addressing client business issues and objectives. Engages with client system matter experts (SME) at various levels as directed by project leadership.Project Assignments: Data Analyst, Southwest Airlines, Legacy Data Migration, 2011 - 2012 Business Analyst, Caremark, iBenefits Carryover, 2011 Release Manager, Daiichi Sankyo, EDW Project, 2011 Resource Manager, BIS Resource Management and Delivery. 2010

  • NDDA
    • Dallas/Fort Worth Area
    • Practice Manager / Administrator
      • Feb 2009 - Apr 2010
      • Dallas/Fort Worth Area

      North Dallas Dermatology AssociatesHR activities included recruitment of physicians, medical assistants and front office team; interviewing applicants, discussing contracts and salaries; performance evaluations and development of staff.Oversaw the business/financial affairs of the practice and fiscal management in conjunction with the practice CPA

    • Business Analyst Senior - Global Performance & Metrics Strategic Leader
      • Sep 2008 - Feb 2009

      EDS was officially acquired by Hewlett Packard on August 26, 2008. Selected as the only EDS Global Staffing leader for HP’s Human Resources Level 4 Strategic Leadership team.Created and managed Staffing Productivity dashboard.Established Global Performance & Metrics team; defined role and operating model.Initiated recommendations and implemented changes to HP’s recruiting reporting model.Key team member on the EDS Resumix Applicant Tracking System (ATS) to HP Taleo (ATS) Integration.Integration of EDS Performance and Metrics to HP’s Global Staffing organization.Developed an overview on industry standard benchmarks, reviewed HP performance and identified opportunities.

    • Business Analyst Senior - EDS/Hewlett Packard HR Integration Team (Dual Role)
      • Jun 2008 - Aug 2008

      EDS HR Staffing contact for position/requisition process integration into Hewlett PackardDeveloped HR communication plan for HR Business Partners and Business Leaders

    • Recruiting Manager - US Application Services (Dual Role)
      • Dec 2007 - Aug 2008

      Recruitment leader for the US Applications Services, while also fulfilling Global Metrics & Performance Consulting program lead role (see above),.Led day-to-day recruitment strategies related to recruiter workload and productivity to enhance customer satisfaction involving the recruitment process.Conducted mid-year and end-of-year performance reviews and salary/bonus plans.

    • Business Analyst Senior / HR Consultant - Global Metrics & Performance Consultant Program
      • Feb 2006 - Aug 2008

      Provided Global Recruitment reporting and metrics, including the direction of resources, strategy, budget and associated tasks. This also included executive level reporting on Global Recruitment productivity and manager performance related to hiring. Led the monthly Recruiter Scorecard process to measure individual recruiter productivity as defined in the Global Recruitment SLA (Service Level Agreement).Liaison with Regional Recruitment Managers, and Global Leadership regarding needs, program strategy and overall direction.Ensured Global Recruitment SLAs are achieved through the provision of Performance Consulting to Regional Leadership on data and analysis.Provided Monthly Standard Reporting: SLAs and AdHoc/Daily Reporting.Liaison with Infrastructure team and CIO to ensure technology platform support for Reporting, Metric, and Performance needs.Led the implementation of Global Recruitment reporting tool, Business Objects

    • Recruiting Manager - Interim US/CA Recruitment Leader (Dual Role)
      • Jan 2007 - Nov 2007

      Interim recruiting leader for the US and Canada recruitment teams during the replacement search. Led day-to-day recruitment strategies related to recruiter workload and productivity to enhance customer satisfaction involving the recruitment process. Conducted mid-year and end-of-year performance reviews.

    • Business Analyst Senior - SAP HR US Region Process Owner (Dual Role)
      • 2004 - 2006

      Coordinated with regional counterparts, globally, to review and reject or approve any new requirements or changes that affected HR processes and data. Led the audit of SAP HR Specialists roles to to assure SOXA (Sarbanes Oxley Act of 2002) compliance.

    • Business Analyst Senior
      • 2001 - 2006

      Project lead on the applicant tracking system upgrade to Resumix Hiring Gateway’s internet application to coincide with the rollout of SAP as the US HR systems. Responsible for end-to-end solution, including requirements definition to implementation of the SAP/ Resumix interfaces for Position Management, and support files from/to three, global SAP servers. Provided consultation and subject matter expertise on Position Management and Applicant Tracking processes for various EDS groups such as Recruiting, Legal, the Department of Labor Compliance Group, Immigration, SAP and HR Business Partners.Re-defined the applicant tracking process to provide additional metrics and data mapping to the new application specifications, in addition to overseeing the data conversion onto the Oracle database.Involved in all phases of SLC (definition, analysis, design, testing, conversion, and implementation) by interfacing with the Customer and Technical team as the business partner. Project lead for new Recruiting and HR Placement systems and enhancements (STARS Phase I, Personic ATS, Resumix 6). Participated in the redesign of SAP’s Position Management as the US Staffing Request SME. Defined business requirements, business design, conversion planning and system testing as a collaborative effort with the global SAP team to ensure compliance with the US Department of Labor requirements as CAS' (internal Corporate Administrative System) Staffing Request replacement.Analyzed to determine whether the SAP tool met the business need and developed proposals for SAP enhancements and/or integrations with bolt-on Recruiting tools.Maintained data integrity between recruiting specific applications and provide application support/training to recruiting employees and coaching/mentoring for the HR Placement team.

    • Business Analyst Advanced (97-00) / Business Analyst (94-96)
      • 1994 - 2000

      Point of contact and subject matter expert (SME) for Staffing’s support systems (Staffing Utilities) and reporting lead for ad hoc and Eureka reports. Maintained data integrity between the Corporate and Staffing applications. Provide helpdesk support for multiple IT applications supporting the hiring process business function. . Co-Led the Staffing Stabilization Project (STARS) to create Visual Basic applications (Advertising, Campus, Recruiter Assignment, Staffing Utilities), and SME on the data base conversion from Btrieve to Oracle, and participated in all phases of the SLC. Provided customer and team training and documentation for Staffing-related applications implemented. Evaluated, developed standard reports and documentation, implemented and supported a new Staffing reporting tool to allow recruiters and Staffing leadership quick access to their customer’s staffing request and hiring information. Participated in the business requirements, design and testing of the CAS applicant summary screens.Support EDS’ Legal Affairs and Department of Labor Compliance groups for pending lawsuits, government audits and green card processing by providing the applicant and staffing request information. Provide consultation and subject matter expertise to all levels of EDS' leadership and Corporate Reporting on staffing requests and applicant tracking information.

    • Administrative Assistant
      • Sep 1988 - 1993

    • Administrative Assistant to the President
      • 1986 - 1988

    • Assistant Manager, Highland Park Village and Carillon Plaza
      • 1984 - 1986

    • Office Administrator / Assistant Property Manager
      • 1982 - 1984

Education

  • 1978 - 1982
    Mississippi State University
    Bachelor of Science (BS), Major: Business Administration/Marketing Degree: Bachelor Of Science

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Industry Focus. “Human Resources”

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