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Jelena Ristic

Quality Analyst at heloo, Powered by TaskUs
Intro Book
Jelena Ristic, a seasoned professional with 2 years of experience in quality analysis and content creation, holds a Master's degree in Languages, literature and culture from University of Belgrade, with proficiency in Serbian, English, Russian, and Portuguese.
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Location
Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • English Full professional proficiency
  • Russian Full professional proficiency
  • Polish Limited working proficiency
  • Portuguese Limited working proficiency
  • Bulgarian Elementary proficiency
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Bio

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Credentials

  • SQL for Data Analysis
    LinkedIn
    Aug, 2023
    - Apr, 2026

Experience

  • heloo, Powered by TaskUs
    • Croatia
    • Outsourcing and Offshoring Consulting
    • 300 - 400 Employee
    • Quality Analyst
      • Oct 2023 - Apr 2024

    • Player Support Specialist
      • Sep 2021 - Oct 2023

      Working on a project for mobile games.Resolving player issues using different software programs, based on strict client guidelines and policies. Working in Russian and English.

  • Livingston Research
    • Freelance Writer
      • Mar 2020 - Jun 2021

      Providing high quality content within tight deadlines.

  • Eurotranslate
    • Desktop Publishing Specialist
      • Apr 2019 - Oct 2019

Education

  • 2021 - 2023
    University of Belgrade
    Master's degree, Languages, literature and culture
  • 2017 - 2021
    University of Niš
    Bachelor's degree, Russian Language and Literature
  • 2020 - 2020
    Universidade Federal Fluminense
    Portuguese Language and Literature
  • 2019 - 2020
    Jagiellonian University
    Student exchange, Russian language and literature

Suggested Services

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Industry Focus. “Outsourcing and Offshoring Consulting”

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