Experience

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  PB Tech

  • 244 Main South Road, Hornby, Christchurch 8042

  • IT Customer Service Technician

    • Mar 2022 - Present
    • 244 Main South Road, Hornby, Christchurch 8042

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  Spanbild Holdings Limited

  • 112 Waterloo Road, Christchurch

  • IT Support-Trend rollout

    • May 2018 - Jun 2018
    • 112 Waterloo Road, Christchurch

    Achievements:*Successfully Installed Trend Micro™ Worry-Free™ Business Security Services software to approximately 200 computers (laptop and desktops) at sites in Hornby, Halswell and Rolleston.*Run a power shell script to gather some data from each computer.* Update each machines BIOS to protect against Meltdown and Spectre* Installed Trend to mobile phone like Samsung and Apple.

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  Aspire2 International

  • 289 Tuam St, Christchurch Central, Christchurch 8011

  • Technical | I.T. Support Volunteer

    • Apr 2017 - Sep 2017
    • 289 Tuam St, Christchurch Central, Christchurch 8011

    Achievements:• Good feedback's from students and faculties in handling technical problems to their hardware and software issues.

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  One World Resourcing

  • 265 St Asaph Street, Christchurch 8011, New Zealand

  • Data Entry Encoder

    • Nov 2016 - Jan 2017
    • 265 St Asaph Street, Christchurch 8011, New Zealand

    Achievements:• Successfully populated the OWR database for their employee in the new system that the company uses.• Provide solution to technical issues or problem that companies personnel encountered.

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  Arch Heaven Internet Zone

  • Tagbilaran City, Bohol, 6300, Philippines

  • System Administrator

    • Jun 2012 - Jun 2016
    • Tagbilaran City, Bohol, 6300, Philippines

    Key Roles:• Assist in the planning, design, documentation, and implementation of various systems to include desktop PC’s , servers, network equipment and software applications.• Set up hardware and install and configure software and drivers.• Monitors and maintains the use of the photocopiers and printers.• Develops, maintains, and monitors procedures for all server backups.• Assist in the organization and inventory of all hardware and software resources.• Maintain and repair technological equipment (e.g. Router) or peripheral devices.• Installs well- functioning LAN/WAN and other networks and manage components (servers, IPs etc.).• Troubleshooting internet connectivity issues.• Manages security options and software in computers and networks to maintain privacy and protection from attacks.• Performs regular upgrade to ensure system remain updated.• Performs system failures or bugs and provide solutions to restore functionality.• Arranges maintenance session to discover and mend inefficiencies.• Keeps records of repairs and fixes for future reference.• Perform on-site and remote technical support.• Provides a complete computer facility or unit to a customer.• Prints, data encodes, and troubleshoots internet problems that a customer might encounter.

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  Star Andy Internet Cafe

  • Tagbilaran City, Bohol, 6300, Philippines

  • Manager, PC Retainer

    • Oct 2004 - Jun 2012
    • Tagbilaran City, Bohol, 6300, Philippines

    Key Roles:• Responsible for the day-to-day operation of the business.• Supervise and monitor the performance of the staff.• Ensure that regular tasks are implemented.• Develop programs for clients, such as making websites, Java and Php Website programming.• Facilitate activities in improving staff performance.• Make recommendations to the owner to improve business operations.• Software and Hardware troubleshooting and maintenance