Bio
Experience
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Clarks
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Wrentham Outlets
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Store Assistant Manager
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Nov 2017 - Present
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Wrentham Outlets
I assistant in the hiring process, train and manage sales associates on a daily basis. I am also involved with placement of floor visuals, reporting of data to DM and planning the schedules.
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Hudson Bay, Saks Off 5th Ave
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Braintree, MA
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Operations Supervisor
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Mar 2017 - Present
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Braintree, MA
Train and supervise a team to process shipments, conduct markdowns and organize the stockroom.Complete RTVs, Markdowns and transfersCover GM and ASM tasks include: payroll, writing daily schedules, acting as the floor sales lead and merchandising the different displays .
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Wellensteyn
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Wrentham, MA
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Store Manager
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Oct 2016 - Feb 2017
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Wrentham, MA
Execute all HR responsibilities: hiring, mentoring, evaluating, scheduling, payroll.Planned and implemnted all visualsIn charge of in-store promotions for the sake of increasing sales and hitting PM goalsCreated excel spreadsheets for the purpose of building budgetsContinue to develop employee training manualNetwork with other store managers for the purpose of co-marketing Oversee SM marketing program
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General Manager
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Oct 2015 - Mar 2016
Plan with GM to improve KPI so that we can make our quarterly goalsWork with leadership to develop a wholesale channel of distribution, begin in fall of 2017Work with leadership and marketing team to develop marketing concepts with the goal of building brand awareness in the US.Develop a training manual for employees of all levelsSupervise day to day operationsBe the, know the and communicate what the brand is all about to curious clients that come through our doors on a daily basis.
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Children Across America
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Milford, MA
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Education & Fundraising Director
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Jan 2013 - Feb 2016
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Milford, MA
Design, develop and implement programs with the objective focused to meet our education mission as well as raise funds needed to support the programs. As a board member, I am also responsible to develop a philosophical process in which to apply when designing and developing the programs.
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assistant manager
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2015 - 2016
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Substitute Teacher
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Jan 2005 - Jan 2011
Executed plans left or created and implemented lesson plans to meet academic goals set by the school.Provided long term teaching coverage, which included: four to ten weeks of coverage for one teacher; on many occasions over three year period, assigned to high or middle schools for extended periods.
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Owner and Manager
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Jan 1994 - Jan 2004
Managed an independent sporting goods store. Quadrupled team sales performance over the first 3 years.Increased retails sales by over 20% in the first 2 years as well as gross sales by over 40% in first 3 years.Led in all aspects of training for employee development to meet aggressive store performance objectives.Set sales training standards and goals, and helped establish policies and procedures to carry them out.Utilized broad IT knowledge to successfully develop a website to market the cheerleading department.Managed operations including: HR, administration, training, sales, payroll, purchasing, and accounting.Recognized as a visionary and creative thinker adept at conceptualizing, defining, and implementing strategic customer service strategies for the store, which generated increased revenue per customer.Prioritized, planned, and coordinated work activities; managed time and resources to met objectives.Reduced and controlled expenses by using labor matrix, controlling employee payroll and labor expenses, reducing shrink, and focusing on employee retention. Executed weekly plan to maximize sales opportunities.Regularly instructed employees on best practices; anticipated demand for weekly and monthly sale items.Handled all the interviewing, hiring, training, assigning of work, and the coaching of all new employees.
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Kittredge & Associates
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Brooklyn, Queens, Long Island and Staten Island
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Independent Sales Representative
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Jan 1988 - May 1994
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Brooklyn, Queens, Long Island and Staten Island
Scheduled appointments and cold called prospective clients to develop business for suppliers that the agency represented. Etonic, Tretorn and The Game were 3 of the main manufacturers that we represented. The relationships that I built in the first two years attribute to the 300% growth of $$ invoiced in year 3 that I worked the territory. I was able to incorporate the Kittredge way into my personality to achieve success selling in the urban and suburban territory that I represented.
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Sales Associate
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Jan 1988 - Jan 1994
Developed strong and lasting relationships with retail buyers in the territory of Brooklyn, Queens, Staten Island, and Long Island. Main lines represented by the agency were Etonic and The Game.Built strong relationships with urban fashion and suburban fashion minded stores, as well as suburban running specialty retailers. Successfully attained the President’s Club award in second year of service.Tripled Etonic athletic footwear sales in first two years. Quintupled The Game’s license product sales.Blazed the trail of new product lines, which the association would ultimately represent to the channel.Rolled out targeted marketing plan to achieve substantial revenue growth in a relatively short period.Trained accounts on sales strategies while developing and implementing new strategic sales techniques.Successfully wrote and introduced a highly successful sales training manual with policies and procedures.Created training and presentations to sales team to capture additional market share by educating accounts.Developed new marketing promotions, and introduced new products to exiting accounts; identified and nurtured business opportunities to increase sales to existing accounts and acquire new accounts.Routinely performed large sales presentations for customers on products, equipment, and customer service.Developed creative and innovative solutions to consistently exceed aggressive management sales targets.Studied market trends to determine consumer demand, potential sales volumes, and effect of competitors.Achieved accelerating sales growth, selling over goals annually to exceed aggressive corporate goals.
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US Marathon dba Athlete's Foot
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New York City
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Apparel Buyer. Assistant to Footwear Merchandiser
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1985 - 1988
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New York City
I enterred as a manager trainee and excelled up corporate ladder to the corporate office as a buyer in an 14 month period. Marketing and sales success attributed to ability to merchandise the store floor, sell and train employees to properly sell technical footwear products.
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Store Manager
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Jan 1985 - Jan 1987
Entered as a management trainee and was promoted to a store manager within 10 months. Opened and managed a new location for 6 months and then was promoted to manage the flagship store on 8th Street.Continually provided outstanding customer service, developing customer relationships, and building and increasing individual sales volume with store associates to consistently win/create a new customer base.Provided fast, courteous, and a high-level of customer service by resolving issues in a timely manner.Responsibilities included: taking accountability in ordering merchandise and maintaining inventory records.Coordinated/trained with the customer service staff to ensure they provided outstanding customer service. Worked closely with the loss prevention team to help them to prevent both external and internal theft.Designed store product placement to maximize retail space and call attention to high margin merchandize.Established a training program for new employees to create and maintain a superior service culture.Provided sales training for all store associates to increase customer service and maximize productivity.
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Assistant Buyer
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Jan 1984 - Jan 1987
Purchased and created distribution plan for soft goods and maintained footwear inventory inside the stores.Reviewed detailed records of items purchased, costs, deliveries, apparel performance, and inventories.Sourced for suppliers and counter checked details and completeness of purchase requisition document.Recommended new supplier selection with justification; monitored and expedited of supplier delivery.Duties included: ordering tracking, receipt of shipments, and forwarding purchase orders to accounting.Negotiated pricing agreements resulting in profit and quality improvement, and reduced purchasing costs.
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Education
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2006 - 2009Lesley University
Masters, Education -
1979 - 1983Merrimack College
Business Administration, Accounting
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