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Jeffrey Smith is a seasoned professional with extensive experience in electronics, information technology, and management. He holds various certifications, including A+ Certified and Certified Technical Trainer, and has worked in roles such as Field Engineer, Technial Trainer, Support Sales, and Associate. Smith has also earned a Master of Business Administration (M.B.A.) from the University of Phoenix and has worked with prominent companies like The Home Depot, Kodak Alaris, Walmart, and NCR Corporation. He has been working at The Home Depot since November 2016 and has experience in service and support of analog and digital imaging equipment, customer assistance with information technology support, inventory management, and cost reduction. Prior to that, he worked at Kodak Alaris from February 1989 to present, and at Walmart from 2010 to 2015. Smith also holds a Certificate in Avionic Communication and Electronics from the U.S. Air Force and a Dale Carnegie Certification.

Experience

  • The Home Depot
    • Springfield, Missouri
    • Associate
      • Nov 2016 - Present
      • Springfield, Missouri

  • Kodak Alaris
    • Springfield, Missouri Area
    • Field Engineer, Technial Trainer, Support Sales
      • Feb 1989 - Present
      • Springfield, Missouri Area

      Service and support of analog and digital imaging equipment. Providing customer assistance with Information Technology support as needed creates total customer satisfaction. Responsible for inventory management and cost reduction. A+ and Technical Trainer certifications allow me to analyze customer software to maximize productvity.

    • Sales Associate
      • 2010 - 2015

    • Sales Associate
      • 2010 - 2015

    • Student
      • 2006 - 2010

      Graduated with a Bachelors in Business Management in 2009.Graduated with a MBA in 2010.

    • Field Engineer
      • Oct 1984 - Feb 1989

      Service and support of electronic cash register systems. Main emphasis was department stores and fast food restaurants networking the registers with offsite data centers. Computer repair and cableing knowledge were essential to accomplishing customer issues.

Education

  • 2006 - 2010
    University of Phoenix
    Master of Business Administration (M.B.A.), Business Administration and Management, General
  • 1988 - 1989
    Dale Carnegie
    Certification, Communication, General
  • 1980 - 1984
    U.S. AIr Force
    Certificates, Avionic Communication and Electronics
  • 1979 - 1980
    School of the Ozarks
    N/A, Business Administration and Management, General

Suggested Services

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Industry Focus. “Computer Hardware”

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