See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Jeffrey Keenan is a seasoned program manager with expertise in student affairs, outdoor recreation, and event management. He has led comprehensive programs serving diverse campus communities and managed budgets exceeding $2.7 million. Keenan holds an MS in Student Affairs Administration in Higher Education and various certifications in assessment, mental health, and outdoor education.

Credentials

  • Applying and Leading Assessment in Student Affairs
    Student Affairs Assessment Leaders
    Apr, 2020
    - May, 2026
  • Mental Health First Aid Certification
    Mental Health First Aid Maryland
    Sep, 2019
    - May, 2026
  • Certified Pool & Spa Operator (CPO)
    National Swimming Pool Foundation
    Dec, 2018
    - May, 2026
  • TIPS for the University Trainer
    Tips Alcohol
    Jan, 2017
    - May, 2026
  • Leave No Trace Master Educator
    Landmark Learning
    Jan, 2011
    - May, 2026
  • First Aid, CPR, and AED Instructor
    American Red Cross
    Jan, 2006
    - May, 2026
  • FiTOUR® Group Fitness Certification
    FiTOUR®
    Jan, 2020
    - May, 2026
  • Spinning® Instructor Certification
    Spinning®
    Jan, 2020
    - May, 2026
  • Wilderness First Responder
    Wilderness Medical Associates International
    Jan, 2004
    - May, 2026
  • Wilderness First Aid Instructor
    American Red Cross
    Jan, 2006
    - May, 2026
  • Coastal Kayaking Instructor
    American Canoe Association
    Jan, 2010
    - May, 2026

Experience

  • University of Wisconsin-La Crosse
    • La Crosse, Wisconsin, United States
    • Director, Recreational Sports
      • Jul 2021 - Present
      • La Crosse, Wisconsin, United States

      Lead a comprehensive, student-centered program designed to meet the recreational needs of a diverse campus community of over 10,000 students. Oversight of all recreational programs and services: fitness, informal recreation, instructional programs, intramural sports, sport clubs, outdoor trips and equipment rentals, climbing wall, special events, esports, and athletic training services Plan, develop and manage the Recreational Sports annual budget of 2.7 million dollars Lead a team of seven full time professionals, five custodians, and over 200 student employees Oversee the operations, equipment, and maintenance needs of the Recreational Eagle Center, a 140,000 square foot stand-alone recreation facility Provide oversight to the development and administration of department policies, procedures, and risk management practices Collaborate with a variety of campus partners Develop and facilitate long-range planning for facility enhancements and capital planning Work closely with the Facilities Planning & Management department and vendors to respond to annual and incidental equipment and facility maintenance needs Oversee the department’s efforts to assess the quality and effectiveness of programs and services Provide oversight for the implementation of new programs and services as indicated by student/member feedback Serve as a member of the Division of Student Affairs Leadership Team

    • Assistant Director for Competitive Sports
      • Aug 2016 - Jun 2021
      • Towson, MD

      Oversee an expansive competitive sports program serving 3,000+ unique participants per yearResponsible for the fiscal oversight of the intramural sports program ($129,493) including budgeting, capital planning, purchase requisition, and equipment orderingSecure, allocate and manage $436,365 in Student Government Association funds, which is the largest funding source for the sport club programOversee, direct and supervise one full-time Intramural Sports Coordinator, two athletic trainers, two graduate assistants and six student employeesDevelop and enforce program and University policies including the Student Code of Conduct. Work directly with the office of Student Conduct & Civility Education to adjudicate hazing, alcohol and hate bias incidentsServe as the liaison between competitive sports and campus departments including Transportation & Parking, the Student Government Association, Fleet Services, Student Health & Counseling and AthleticsDevelop and maintain comprehensive risk management strategies, emergency action plans and policiesOn-going program visioning, planning, evaluation and continual improvement using focus groups, evaluations and the annual assessment of student learning outcomesAssist in the development and maintenance of the competitive sports website and social media presenceDay-to-day management of a comprehensive sport club program, which includes 33 competitive sport clubs and over 1,500 student athletesAdvise club officers including the mediation of club conflicts. Develop and implement sport club officer training and leadership programsProvide oversight and training for volunteer and paid sport club coachesProvide advice and organizational support for 65+ home competitions/events per year. Lead weekly meeting with facility management staff to discuss weekend sport club events and facility issues Manage sport club travel for 300 trips/year. Serve as primary contact for emergencies and incidents

  • Sigma Nu Fraternity, Inc.
    • College Park, Maryland
    • House Director
      • May 2016 - May 2017
      • College Park, Maryland

      Acted as the on-site, live-in facility manager for a house with 34 student member tenantsPerformed basic maintenance tasks and worked with contractors on larger projectsResponsible for the safety and risk management of the facility including University and fire safety inspectionsSupervised on-site cleaning and food service contractsCreated systems and processes for the efficient management of house operations post renovationAttended monthly meetings with the Department of Fraternity & Sorority Life

  • University of Maryland
    • College Park, MD
    • Coordinator of Sport Clubs & Special Projects
      • Dec 2013 - Aug 2016
      • College Park, MD

      Coordinated a comprehensive sport club program, which included 47 recreational and competitive sport clubs and over 3,000 student athletes.Advised club officers and members. Developed and implemented sport club officer training and leadership programs.Hired, trained, supervised, advised and evaluated 8 Sport Club Supervisors.Provided oversight and training for sport club coaches Developed and enforced program and University policies including the Code of Student Conduct.Coordinated with facility managers and schedulers to allocate over 6,700 hours of facility space to sport clubs.Provided advice and organizational support for 100+ home competitions/events per year.Managed sport club travel for 275 trips/year. Served as primary contact for emergencies and incidents.Served as the liaison between sport clubs and campus/community departments & personnel, including police, transportation, student affairs, SGA, athletics and the Maryland-National Capital Park and Planning Commission.Developed and maintained comprehensive risk management strategies, emergency action plans and policies.Streamlined existing systems for ease of use and efficiency.Assisted in the preparation of the annual budget and club funding allocations of over $350,000.Served as the University Recreation & Wellness (RecWell) Manager on Duty during weekend and evening hours.On-going program visioning, planning, evaluation and continual improvement using focus groups and evaluations.Assisted in the development and maintenance of the sport club website and social media presence.Developed the University Recreation & Wellness (RecWell) Active Shooter Protocol.

  • City of Greenbelt, Maryland
    • Greenbelt, Maryland
    • Parks & Recreation Advisory Board
      • 2014 - 2015
      • Greenbelt, Maryland

  • Dunn County, Wisconsin
    • Dunn County, WI
    • Fair Board
      • Oct 2011 - Dec 2013
      • Dunn County, WI

      Assisted in the planning, coordination and implementation of the Dunn County Fair with an attendance of approximately 35,000 annuallyCoordinated the sale of commercial exhibit spaces and provide customer service for commercial exhibitors.

    • Stout Adventures Coordinator
      • May 2009 - Dec 2013
      • Menomonie, WI

      Coordinated, developed, planned, promoted and administered a comprehensive collegiate outdoor recreation program which included an outdoor challenge course, indoor rock climbing facility, equipment rental center, youth programming, trip & clinic program, special events and pro shop which served over 7,000 customers annually.Responsible for fiscal oversight of Stout Adventures including budgeting capital planning, purchase requisition, bill payment, supply and equipment ordering, inventory control and cash management.Hired, trained, supervised, advised and evaluated one .875 time professional staff member.Hired, trained, supervised, advised and evaluated 18 student challenge course facilitators, climbing wall specialists and student managers. Responsible for all human resource functions including time reporting/approval, personnel actions and promotion.Managed outdoor recreation facilities including the improvement and expansion of interior and exterior spaces. Trained and evaluated volunteer student trip leaders who in turn, planned and implemented domestic and international group outings on land and water.Responsible for the development and maintenance of the Stout Adventures website and online presence. Assisted in the development of print marketing materials for University Recreation and Stout Adventures. Responsible for the implementation of equipment rental and facility management software.Developed and maintained comprehensive risk management strategies, emergency action plans and staff manuals. On-going program visioning, planning, evaluation and continual improvement using SWOT analysis, student & staff feedback, NASPA benchmarking surveys and evaluations.Fostered relationships with key campus and community contacts such as Safety & Risk Management, International Education, Admissions and University Housing.Coordinated First Aid, CPR & AED training for University Recreation, while also serving as an American Red Cross instructor.

    • Outdoor Excursions Assistant Manager
      • Feb 2008 - May 2009
      • Riverside, CA

      Coordinated, developed and administered challenge course, mobile rock climbing wall, and equipment rental center programs.Managed the Outdoor Excursions’ office operations, which registered over 500 trip participants and rented over 6,000 items annually. Oversaw all aspects of Outdoor Excursions marketing efforts.Managed the $250,000 Outdoor Excursions budget.Hired, trained, supervised, advised and evaluated 26 student employees.Assisted with the leader development and trips programming.Planned and led Outdoor Excursions’ first international trip to New Zealand.Engaged and fostered a quality relationship with the Office of Risk Management.On-going program evaluation and continual improvement.

    • Barista
      • Apr 2007 - Dec 2007

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Manager
      • Aug 2003 - Dec 2007

      Project Manager (June 2006-December 2007)Manager, Challenge Course (January 2005-February 2006) Facilitator, Challenge Course (May 2004-December 2007) Climbing Wall Specialist (August 2003-December 2007)Trip Leader (February 2004-January 2008)

    • Tour Guide
      • Jun 2006 - Apr 2007

      Provided professional tours of the UW-Stout campus to perspective studentsTook calls and answered questions related to UW-Stout

    • Front Desk Manager-In-Training
      • May 2007 - Aug 2007

      Fulfilled AAA Four-Diamond standardsEffectively resolved guest issues and concernsCross trained in recreation, concierge, and conventions departments

    • Resident Advisor
      • Aug 2004 - May 2005

      Provided paraprofessional advising to 31 floor residents Conducted rounds / inspections on the floors of the residence hall to ensure safety of the residentsEnforced residence hall rules and policiesAttended and participated in weekly staff meetingsManaged administrative tasks including weekly reportsDeveloped and conducted floor and hall programs

    • Day Camp Counselor
      • Jun 2003 - Aug 2003

      Maintained a safe and fun environmentFacilitated activities and events

    • Server
      • 2000 - 2003

Education

  • 2010 - 2012
    University of Wisconsin-La Crosse
    MS, Student Affairs Administration in Higher Education
  • 2003 - 2007
    University of Wisconsin-Stout
    BS, Hospitality and Tourism
  • 2006 - 2006
    Southern Cross University
    Study Abroad, Hospitality & Tourism

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Higher Education”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles