Experience

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  Port of Duqm Company SAOC

  • Oman
  • Maritime Transportation
  • 100 - 200 Employee

  • Process Solution Advisor

    • Jan 2022 - Present

  • Information Technology Advisor

    • Dec 2015 - Dec 2021

    Strategize & direct Information Technology operations within the company providing Port & Logistics Management in Duqm Port. Oversee system integration, TOS & ERP Implementations, Quality Assurance, Documentation, and Port Community System. Manage development groups of Vendors & Company. Manage IT Projects of over 3 million dollars. • Established Quality Assurance, SOPs for IT & Operations department.• Spearheading the TOS implementation for Port Management, Corporate wide systems integration (JMT, IFS-ERP, Bayan (ROP Customs) & others) & Port Community System projects. • Instituted IT policies and guidelines within the organization to streamline IT service delivery.• Designed and rolled out new architecture for Port business processes optimization.

  • Information Technology Advisor

    • Dec 2015 - Dec 2021

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  Port Services Corporation SAOG

  • Muscat, Oman

  • Manager IT

    • Feb 2010 - Nov 2015
    • Muscat, Oman

     Comprehensive IT Infrastructure management, Governance & Digitization.• Formulate & Align IT strategy with business strategy; Sync information architecture with enterprise architecture.• Business process reengineering; ERP Implementation & Business Application life cycle management; • Comprehensive IT Governance.• Budgeting, Resource planning & Capacity planning for IT. Managed SLAs, contracts, stakeholders & vendors.• Technology integration;  End-to-end Program / Project Management:• Executed projects within pre-set budgets & deadlines.• Scoping & Mapping user / process requirements; Architecting business oriented solutions; Implemented business process reengineering & transformations.• Conceptualized, designed & developed applications from abstract concepts;• Providing end-to-end portfolio management of multiple projects.• Stakeholder management for seamless transition, conflict resolution; stakeholder engagement to monitor progress of the project and ensure delivery of deliverables within the budget & time to the entire satisfaction of the project sponsor.• Seamless implementation inclusive of deployment, change management & application maintenance & support.• Technical, Policy and Procedure documentation of the program.Achievements: Instrumental in PSC winning His Majesty's (Government of Oman) excellence of e-governance award "Best eServices - 2012" Redesigned the website winning the bronze position of Oman web awards - 2012 Management & Support of CATOS. Integration of CATOS with legacy systems. Published Implementation Guide for EDI messages - BAPLIE, COARRI, COPRAR, MOVINS, CODECO and IFTMCS. Developed IT policies & procedures. Scoped & Designed new fixed assets management system to enhance the legacy financial management system.PROJECTS• Port Automation Project for Port Sultan Qaboos• Port Community System • Website redesign• Data interface between legacy and new systems

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  Port Services Corporation, Muscat

  • Asst Manager IT

    • Mar 2007 - Mar 2010

    Managing the IT resources in Port Sultan Qaboos, MuscatImplementation of computer automated terminal operating system.Documentation of training manuals and SOPsBudgeting and resource managementDrafting IT strategy and polices.Mentoring and training

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  Chennai Port

  • Chennai Area, India

  • Deputy Traffic Manager (Mktg & Sys)

    • May 2001 - Mar 2007
    • Chennai Area, India

     Process Migration & System Design for electronic information transfer from M/s CONCOR India to Chennai Port Railways. Managed transformation projects- Management of Labour scheduling. MIS for port operations to efficient Berth Allocation for Vessels. Digitization of manual processes of Traffic Department. Process Champion & Architect for the Project titled “Integrated Port Information Management System”-  Collaborated with divisional managers to define departmental strategy based on business goals & strategic initiatives to develop creative & profitable solutions. Administered needs-assessment for Business process reengineering and optimization of processes. Negotiated and managed the identification & mapping of all business processes and services rendered by the various departments of the port and architected a cross-functional software solution, identified critical training needs & requirements. System testing and collaborated with customers, partners, internal constituencies to ensure successful implementation of solutions. Design, schedule training modules for end-users without dislocating day-t-day operations. Recognized by The Traffic Manager for establishing the new IT enabled processes, policies and procedures that reduced costs by 30% and significantly enhanced service levels (transformation of 8/6 to 24 / 7 service). Introduced IT solutions to optimize operations and to improve the quality of services rendered to the Port Users. Provided strategic and technology expertise to clients and management for transformation from a traditional person-to-person business interactions to IT fueled interface-enabling delivery of services round the clock, thereby improving the process of information transfer.PROJECTS• Traffic Management System• Electronic Information Exchange between Chennai Port Railways & CONCOR India • Integrated Port Information Management System• Business Process Reengineering for Chennai Port Business Processes.

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  Bureau of Police Research & Development

  • Hyderabad Area, India

  • Asst Govt Examiner of Questioned Documents

    • Jan 1990 - May 2001
    • Hyderabad Area, India

     Creation of IT infrastructure: Instrumental in the establishment of the first computer crime analysis facility in India for the forensic examination of storage media at GEQD, Hyderabad. Documented SOP for the search & seizure and forensic examination of electronic evidence, Forensic Procedures to be adopted for incident response in organizations and the investigating agencies. Functional & Commercial Project coordinator - Development of a set of software tools for the decipherment of erased / obliterated writings and Framework for the automatic identification of signatures. Delivered a policy framework for the establishment of computer crime exhibits analysis facility to be implemented by the nodal agency for the entire country. Forensic Examination and opinion on thousands of disputed documents with respect to the identification of handwriting, detection of forgeries and other allied aspects and tendered evidence in the courts of law. Examination of Computer crime exhibits using third Party Tools like Encase. Design, Develop, & Schedule training modules for Investigating Officers in the search and seizure of digital evidence and in the examination of forensic documents  Instrumental in planning and execution of the various plan projects, Consultations, presentations and negotiations associated with the plan projects.  Documentation procedures for search & seizure and forensic examination of electronic evidence for an investigating agency. PROJECTS• Computer Crime Analysis Facility• Decipherment of erased writings • Automatic signature identification system