Bio
Experience
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Engagement Hospitality
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Philadelphia, Pennsylvania, United States
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Director of Operations
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Jun 2021 - Present
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Philadelphia, Pennsylvania, United States
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Area Director
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Apr 2019 - May 2020
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Movie Tavern Inc.
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Aurora, CO
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Regional Director of Operations
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Feb 2011 - Feb 2019
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Aurora, CO
• Responsible for 22-45 million in revenue.• General manager 2011, Area manager in 2014, Regional Director in 2016. • Maintain FB costs under 3 percent waste of theoretical numbers.• Increased staffing from 88 to 230 in 8 months to meet high demand and quotas. • Created staff marketing systems to support recruiting. • Developed new FOH training systems to support guest service.• Increased per guest sales from $13.5 per guest to $17.5 per guest over two years. • Set records for sales, attendance, and profitability goals for 2 years.• Integrated training systems to all region theaters in Philadelphia. • Responsible for GM presentations at GM conferences and webinars. • Coached and mentored managers for promotion opportunities. • Increased unit year net profitability from 1.2 million to 3.3 million in two years. • Responsible for all aspects of new property opening in Philadelphia 2015. • Responsible for development and training of a new Regional Director. • Responsible for quarterly inspections to ensure core competencies are being met. • Helped design and support the re-design of kitchen floorplan for new properties starting 2017.• Responsible for GMs making budgets and increasing sales and profitability each month. • Responsible for RM and building maintenance. • Travel 60 percent.
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Tucson AZ
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Nov 2007 - Feb 2011
General manager
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Denver CO
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Jan 2000 - Nov 2007
Manager and Kitchen manager
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Ruby Tuesday
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Greater Denver Area
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Manager
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Jul 1995 - Jan 2000
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Greater Denver Area
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Education
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1990 - 1995University of Minnesota-Twin Cities
Bachelor of Science (BS), Operational management, Journalism and Spanish. -
1986 - 1990Apple Valley High School
general
Suggested Services
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References
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