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Bio

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Jeff Peters is a seasoned sales and account management professional with 9+ years of experience in driving business growth and customer satisfaction. He successfully managed 50+ clients, expanded a book of business, and increased customer experience and profits by 35% YoY. Jeff holds a Bachelor of Science degree in Business Administration and Management from Texas A&M University-Kingsville and an Associate's degree from Northlake Community College.

Experience

  • Bedrock Logistics
    • Dallas/Fort Worth Area
    • Sr. Corporate Logistics Sales Manager
      • May 2015 - Jun 2023
      • Dallas/Fort Worth Area

      In this role, I successfully secured and managed 50+ clients through continuous communication, addressing individual needs to foster trust, loyalty, and an exceptional customer experience. In addition, I managed a team of 5 sales representatives and 2 operations specialists by coaching them in pitching, closing, and building brand loyalty.My personalized approach and commitment to client satisfaction contributed to building lasting relationships within the customer base. • Established and expanded a book of business, surpassing $8M in revenue within a span of 5 years.• Secured a minimum of 2 new clients each quarter by leveraging CRM, SalesGenie, and databases for targeted outreach.• Increased customer experience and profits by 35% YoY through informing clients about additional services.

  • Balfour Fort Worth
    • Ft. Worth, TX
    • Sales representative
      • Aug 2005 - May 2015
      • Ft. Worth, TX

      In this capacity, I highlighted product features and benefits, drove competitive advantages, and facilitated sales orders within multiple seminars weekly.Through my efforts, I successfully grew business reach through networking, bolstering brand recognition and fostering business growth.Furthermore, I proactively prospected and engaged potential clients through various channels to uncover new business opportunities.My ability to identify client needs and tailor solutions enabled me to consistently exceed customer requirements, contributing to the overall success of the business. • Achieved the status of being the top producer nationwide as leader of Championship products division.• Enhanced brand awareness and boosted sales by creating and executing marketing plans.

Education

  • Texas A&M University-Kingsville
    Bachelor of Science (BS), Business Administration and Management, General
  • Northlake Community College
    Associate's degree

Suggested Services

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Industry Focus. “Business Services”

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