Bio
Experience
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Barbershop Harmony Society & Subsidiaries
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New England
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Event Planner
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Jan 2006 - Present
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New England
Managed event budgets of $75k covering facilities, food, beverages, printing and registration for four annual conventions and two annual educational conferences in New England. • Negotiated contracts for all aspects of events, including: housing and function room utilization (100-400 peak room nights); catering for banquets and hospitality rooms; facilities at universities and schools (multi-day, multi-session events, break-out sessions); sound and lighting, photography and audio-visual services.• Improved Northeastern District’s cash flow by increasing pre-paid conference registration from 10% to 85% in two years. Restructured pricing model to create profitable events. • Monitored and tracked event budgets for registrations and housing.• Transformed registration processes from informal to professional standardized system, using contemporary online technologies.• Provided on-site management for assigned meetings with 200-1400 attendees.• Coordinated and managed on-site personnel, including six person registration team with responsibilities for name badge production, award recognition ribbons and cash management• Implemented database system providing measureable statistical data history by event, registration type, session and participant for planning future events, pricing and marketing.• Administered event timelines and communicated status updates with event stakeholders.• Arranged flight and travel itineraries for speakers, dignitaries and special guests.• Assisted in designing content and program flow for educational conferences to satisfy stakeholders’ event strategy.• Performed site visits and researched vendors for future meetings and events.
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Town of Framingham
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Framingham, MA
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Assistant Teacher
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2003 - 2006
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Framingham, MA
Assisted classroom teacher in special education program for students with emotional and behavioral disabilities
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Le Limo Limousine Service
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Millis, MA
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Professional Chauffeur
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2002 - 2002
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Millis, MA
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Qwest Cyber Solutions
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East Coast
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Customer Relationship Manager
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2000 - 2001
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East Coast
• Customer Relationship Manager responsible for contract and support staff management of remote enterprise software (SAP) hosting of five east coast clients.
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EDS Group
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Greater Detroit Area
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Enterprise Solutions Consultant
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1998 - 2000
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Greater Detroit Area
• Software Systems Engineer/Consultant responsible for designing, implementing and training client personnel in online data migration for new enterprise (SAP) software.
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J. Mitchell, Inc / Minuteman Press of Marlboro
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Marlborough, Massachusetts
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Owner/Operator
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1982 - 1998
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Marlborough, Massachusetts
• Developed, operated and managed $500k commercial, quick printing business, emphasizing on-time, high-quality product, superior customer support and reasonable consumer cost.• Devised and implemented sales and marketing strategies for targeting small to mid-size corporations as potential clients.• Created product pricing strategies in 1, 2 and 4-color printing, high-speed black & white and color copying market segments.• Finance and accounting functions included Accounts payable, Accounts receivable, budgets, Income and Expense statements, along with capital equipment improvements.• Customers included high-level destination management, conference planners and exhibition vendors.
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EDS Group
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New England
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Systems Engineer / Manager
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1973 - 1981
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New England
• Systems Engineering Manager responsible for IT software and facilities management contract at client location.
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Education
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Northeastern University
Professional Certificate in Meeting and Event Management -
Northeastern University
Bachelor of Science in Business Administration, Major: Business Administration; Minor: Industrial Engineering
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