Experience

• 

  BCD Meetings & Events

  • United States
  • Events Services
  • 700 & Above Employee

  • Operations Manager

    • Jan 2022 - Present

  • Senior Analyst, Registration & Reporting

    • Oct 2015 - Dec 2021

    • Providing support to SMM team by overseeing the attendee registration, website development, attendee management and app development for incentives, meetings and events while maintaining a high level of customer service to internal/external client and meeting attendees. • Responsible for all aspects of events’ registration (website creation/build, attendee management, communication, and database reporting)• Participate in the initial registration call with the event team and/or client to discuss the registration process including costs, air process, registration software capabilities, reporting and other registration steps• Oversee daily management of meeting registration• Responsible for the accuracy, completeness and delivery of all registration data and reporting• Participate in technology reviews and provide consultation• Customize and build databases within Access for client• Build mobile applications for meetings and events• Use of online registration tools including Aventri and Cvent• Onsite management of transportation, registration, activities, name badges and any other tasks needed

• 

  Spellman Travel Partners, Inc.

  • Registration and Data Manager

    • Feb 2001 - Oct 2015

    • Created, designed and managed custom registration and database plus all reporting including inventory-controlled activities for groups of 50-3000 attendees• Coordinated with outside vendors• Knowledge of online registration systems – StarCite, Cvent & SignUp4• Strong interpersonal skills ab...

• 

  Perry Group II

  • Vice President Sales and Business Development

    • 1998 - 2000

    • Responsible for presentation agenda and presented to prospective clients• Primary sales manager and customer contact• Tracking and following up on opportunities daily• Identify prospects utilizing industry lead generating techniques• Process orders and complete all paperwork in accordance with ...

• 

  Everett Plating of Leominster, Inc.

  • Operations Manager

    • 1986 - 1998

    Management:• Responsible for interviewing, hiring, and termination of employees• Reorganization of company after sale to maximize profits and minimize expenses• Day to day management of organization with $1.3 million+ per year in sales• Supervised implementation and training for new software prog...