Experience

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  Boston Bruins

  • Boston, Massachusetts

  • Ecommerce/Retail Operations Manager

    • Jan 2018 - Present
    • Boston, Massachusetts

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  Acosta Sales and Marketing Co

  • Southeastern Massachusetts

  • IMPACT Retail Service Merchandiser

    • Apr 2016 - Apr 2018
    • Southeastern Massachusetts

    Merchandise and audit client supplied product throughout various retail stores.

• 

  KeHE Distributors

  • Southeast Massachusetts

  • Retail Sales Stocker

    • Dec 2016 - Jan 2018
    • Southeast Massachusetts

    Stock and merchandise KeHE product throughout assigned grocery stores leading to increased sales.

• 

  New England Patriots, New England Revolution and Gillette Stadium

  • Foxboro, MA

  • Merchandise Buyer

    • Oct 2001 - Aug 2015
    • Foxboro, MA

    Partnered with approximately 100 vendors and 75 sales reps to manage product procurement, delivery tracking, and image processing for 2500-3000 active SKU’s.Increased memorabilia revenue by focusing on exclusive products and better inventory control.Established new SMU/custom products resulting in additional annual revenue.Increased sales for the Novelty category and profit margin through better focus on cost/retail prices and on-time deliveries.Contributed to an increase in sales of winter headwear through aggressive chasing of hot items as well as social media promotions.Strong background in hot market situations including 12 Division titles, 9 Conference championship game appearances, and 6 Super Bowl appearances (four titles) in the past 14 years.Organized the logistics for corporate gift bags on site at the last three Patriots Super Bowls including receiving several thousand items and coordinating multiple employees to assist with bag preparation and distribution within a limited time frame.Coordinated four warehouse moves in five years including space selection, floor plan design, shelving layout, and material flow.

• 

  Peoplesoft

  • Waltham, MA

  • Customer Care Analyst

    • Mar 1998 - Aug 1999
    • Waltham, MA

    Advised and resolved technical and functional customer issues during post-sale software implementation as well as reviewed contracts, ordered software, solved customer cases, followed up on bill payment and supported 8-10 sales representatives.

• 

  Texas Instruments

  • Attleboro, MA

  • Buyer/Planner

    • Jun 1988 - Mar 1998
    • Attleboro, MA

    Buyer / PlannerAnalyzed daily inventory levels to buy $12 million of raw material to support a $25 million Pressure Switch Manifold business unit. Developed Just In Time ordering to improve deliveries for insert and injection molded components, metal stampings, rivets and rubber parts from approximately 40 suppliers both domestically and internationally.MRO BuyerSupported 20 separate buildings and approximately 25 requisitioners in the procurement of maintenance, repair and operational supplies for two different locations including over 20,000 requisitions per year through EDI, internet and phone ordering.Material Handler / Group LeaderSupervised and trained 12 employees over three shifts within five separate JIT warehouses. Principal focus on managing daily shipments of finished goods, filling Kan Ban bins, performing audits and cycle counts and various production related tasks as needed.