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Bio

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Jeanne Thomas is a seasoned insurance professional with 21+ years of experience in workers compensation, claims management, and utilization management. She holds certifications in medical reimbursement and professional coding.

Credentials

  • Certified Medical Reimbursement Specialist
    -
    Apr, 2014
    - Apr, 2026
  • Certified Professional Coder
    -

Experience

    • Medical Bill Analyst
      • Jan 2003 - Present
      • Maitland, FL

      Evaluate medical bills/statements for accuracy in coding/billing practices (Physician, Hospital, ASC, Surgical); Review/Interpret Medical Documentation; Research/Apply nationally recognized coding/reimbursement guidelines; Understanding of Insurance (Third Party Injury, General Liability, Auto, Medicare, WC, Dental); Understanding of Usual & Customary methodologies for charges/reimbursement; Understanding of specific state/Federal Fee schedules/guidelines/Statutes; Preparation of Statistical reports

  • CNA Insurance
    • Maitlandd, FL
    • Billing Specialist
      • Jan 2000 - Feb 2001
      • Maitlandd, FL

      Manage accounts in the coordination of all activities of billing, collection and accounting in specialty area for assigned accounts; Perform funding program analysis and reviews to comply with established procedures and policies; Complete reconciliation of financial data in support of billing and collection activities; Determine and initiate corrective actions to resolve billing and collection issues/disputes; Provide advice on billing and collection matters to customers and consults with field underwriting offices in the selection and utilization of billing plans and methods; Work with customers, brokers and agents in the pursuit and resolution of collection matters including legal collections; Perform complex reconciliation, collateral projections and or investigation/resolution of processing problems and reconciling items.

  • Travelers
    • Miatland, FL
    • Claims Intake Specialist
      • Aug 1998 - Dec 1999
      • Miatland, FL

      Manage/process all requests via phone/email; coordinate with staff to ensure accuracy and provide support; Enters loss information into appropriate claims application; Review/evaluate incoming loss documents for complete and accurate information; Receive first notice of loss, reviews and/or locates policies, validates coverage applied to claim to determine appropriate line of business and loss type; Receive claim reports and information inquiries from internal/external (insured, broker, vendor) business partners and researches, then provides response; Review applicable systems to determine presence of duplicate claims; Validate and locates missing policy information prior to entering default information; Adhere to all special handling instructions for claims routing.

Education

  • Valencia College
    Criminal Justice
  • Lake Highland
  • AAPC
    Human Anatomy
  • AAPC
    Medical Terminolgy

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

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