Bio
Experience
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Front Desk Receptionist
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Jun 2021 - Jun 2021
• Provided Front Desk Receptionist Support and Accounts Payable for Heffron Company
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RISMILLER LAW GROUP, LLC
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Rockville, MD
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Front Desk Receptionist/Office Assistant
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Sep 2019 - Feb 2020
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Rockville, MD
• Provided Front Desk Receptionist Support: Opened and closed office for daily business. Received visitors at front desk and took payments. Answered and forwarded incoming phone calls. Made calendar appointments with clients and sent notifications. Received, sorted, and distributed daily mail and packages. Ensured reception and conference areas were tidy and stocked with necessary materials. Inventoried and ordered office supplies weekly. Filed, scanned, copied, and mailed documents. Delivered documents to and from the courts. Hand delivered mail to companies as needed. • Provided Accounting and Administrative Support: Updated and maintained electronic and paper copies of file lists and ensured compliance. Opened and closed accounts as needed. Recorded postage and court run time expenses.
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Office Manager
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Jul 2019 - Sep 2019
• Provided Front Desk Receptionist Support: Received visitors at front desk. Answered and forwarded incoming phone calls. Received, sorted, and distributed daily mail and packages. Ensured reception and conference areas were tidy and stocked with necessary materials. Inventoried and ordered office supplies. Filed, faxed, scanned, copied, uploaded, and mailed documents.• Provided Accounting and Administrative Support: Provided data entry support for the estimating and accounting departments. Tracked and renewed business licenses and registrations. Maintained and distributed employee contact lists. Updated and standardized company databases. Drafted letters and proofread files and website copy. Assisted with accounts receivable data entry and payment processing.
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Kenneth J. Watter, CPA, PA
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Rockville, MD
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Administrative Assistant
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Dec 2018 - Jun 2019
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Rockville, MD
• Provided Conveyance Support: Developed and implemented a procedure to streamline file tracking. Monitored, received, and printed in-flow of electronic paperwork from MS Outlook and ShareFile. Checked-in electronic and physical paperwork. Created file folders. Maintained and tracked files, workflows, and deadlines. Obtained and returned files from storage. Assisted with Power of Attorney forms: inputting information, printing, gathering signatures, and faxing.• Provided Front Desk Receptionist Support: Opened and closed office for daily business. Answered phones, relayed messages, and scheduled appointments. Inventoried, tracked, ordered, and distributed supplies. Filed, faxed, scanned, copied, mailed, and shredded documents. Processed credit card payments. Received checks, filled out deposit slips, and provided to banks. Entered client information into ShareFile system and emailed clients instructions and access links into ShareFile system. Answered basic client questions. Coached clients in use of ShareFile system.
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Mid-Atlantic Builders, Inc.
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Rockville, MD
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Contract Administrator
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Sep 2017 - Sep 2018
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Rockville, MD
• Provided Conveyance Support: Coordinated information exchange and distributed paperwork both internally (with corporate office, estimating, sales, and accounting departments) and externally (with clients, title companies, realtors, and lenders). Verified, executed, tracked, and processed sales paperwork. Filed ratified documents in purchasers' lot files (paper and computer files). Tracked and processed loan paperwork. Tracked and copied all checks and gave to the accounting department for deposit. • Provided Compliance Support: Developed, distributed, updated, and enforced paperwork policies, procedures, and checklists. Provided training for newly hired sales counselors regarding paperwork submission requirements. Sent and tracked the completion of "Red File" issues to sales counselors detailing corrections required as needed. Ensured that necessary corrections were made on a timely basis. Updated Vice President Sales/Marketing for weekly sales team encounters. Tracked and recorded sales counselor compliance with checklists for paperwork, and submitted weekly to Vice President Sales/Marketing for signature, and monthly to accounting department. Sent individualized weekly email status reports to sales counselors. • Provided Financial Analysis: Verified purchase agreements complied with various internal pricing policies. Tracked and calculated percentages of different types of compliance errors.• Provided Data Entry: Updated loan information, sales paperwork status, sales paperwork figures, and "Red File" issues into Excel Loan Tracking Log. Analyzed, completed, logged, and tracked compliance paperwork.
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Administrative Assistant
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Jan 2017 - May 2017
• Provided Accounting Assistance: Prepared and submitted expense reports using PeopleSoft and Concur. Researched payment status of invoices and relayed payment status via Microsoft Outlook.• Provided Data Entry: Created Excel spreadsheet chart for coordinating seasonal office coverage. Researched and updated Excel card contact list, created various Excel lists to track office assignments, key distribution, and parking spaces. Filed, faxed, scanned, copied documents. Packed office supplies for transfer of office, created and applied moving labels. Reserved conference rooms using Microsoft Outlook.• Provided Front Desk Client Support: Greeted visitors, called office members to announce clients, provided guests with drinks and parking validations, escorted them to conference rooms if needed.• Provided Phone Support: Provided 4 line phone support including answering the main line and determining where to route call, transferring calls to individual workers’ office lines or into their voice mails, and answering personal lines for 2 supervisors. Used Skype to relay information about who was online for one supervisor. Made restaurant reservations, placed catering orders, collected and placed group of 30 people’s itemized lunch requests. • Provided Mail Support: Collected, delivered, sorted, and distributed mail, prepared and mailed outgoing letters and FedEx letters, including creating address labels. Inventoried, placed online orders, and stocked supplies weekly.
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Accounts Payable Assistant
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Nov 2016 - Dec 2016
• Provided Accounting Assistance: Prepared expense reports for payment. Printed and prepared invoices for payment using Yardi and e-Builder.• Provided Financial Analysis: Researched, analyzed, and categorized invoices on Excel spreadsheet to reflect their payment status: paid, in process, ok to pay, or with issues to be resolved.
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Chadsworth Homes Inc.
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1010 Rockville Pike, Suite 601, Rockville, MD 20852
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Administrative Assistant
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May 2013 - Jun 2016
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1010 Rockville Pike, Suite 601, Rockville, MD 20852
• Provided Administrative Data Entry and Accounting Assistance: Entered financial data and scanned checks. Entered product data and client contact data. Assisted with close out accounting documentation for 72 mobile homes.• Created Product Cost Tracking Systems: Researched, created, and implemented a numbering system for BuilderTrend data flow. Tracked product, cost, and deadline data. Created various bid letter templates for capturing data from vendors in standardized ways. Standardized formats for purchasing records.• Created Marketing Materials: Researched, selected, and arranged various photos, logos and product information to create open house forms, marketing sheets, lighting and plumbing portfolios, home owner’s sign-off documents (HOSOs), and bid letter templates. Calculated and presented upgrade increases for product styles and finishes. Edited Chadsworth Homes’ website copy for style and grammar.• Wrote Technical Documents: Wrote consolidated vendor disclaimer information summaries for wood and paint. Wrote customer instructions within BuilderTrend for selecting product. • Provided Client Support: Wrote purchasing change order summaries for existing clients. Wrote and sent query letters and emails to potential clients. Coordinated with existing clients and vendors on warranty repairs. Wrote, updated, mailed, and tracked letters regarding leases, rent collections, rule violations, and eviction proceedings. Developed and mailed safety reminder fliers.• Provided Office Support: Answered phones, relayed messages, ordered supplies, filed, labeled, faxed, scanned, copied, boxed documents, maintained files, and ran Java updates on check computer. Streamlined lease renewal procedures by making use of mail merge templates.
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Restore Motion Physical Therapy
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5410 Edson Lane Suite 350, Rockville, MD 20852
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Administrative and Accounting Assistant
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Sep 2011 - Dec 2011
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5410 Edson Lane Suite 350, Rockville, MD 20852
• Provided Financial Analysis and Accounting Assistance: Performed order fulfillment duties of preparing invoices, collecting payments, conducting charge entry reconciliation, and preparing bank deposits.• Provided Data Entry: Created spreadsheets of contact information of vendors and clients, logged customer information and medical records, and performed case management tasks.• Provided Client Support: Greeted clients, provided intake, registration and scheduling of patients, answered phone inquiries, and received payments.
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Order Entry and Compliance Supervisor
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Sep 2000 - Jan 2002
• Provided Financial Analysis Supervision: Supervised two order entry specialists. Monitored Federal Acquisition Regulation (FAR) and order entry compliance for team of 10 contract administrators.• Provided Accounting Reconciliation Assistance: Supported upper management by developing quality assurance procedures and reports, as well as conducting contract reconciliation with clients and vendors.• Provided Accounting Assistance: Performed order fulfillment and data entry duties of purchasing, accounts payable, billing, and accounts receivable.
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Associate Program Control Specialist
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Aug 1999 - Aug 2000
• Received promotion to become Order Entry and Compliance Supervisor.• Provided Accounting Supervision: Hired and trained one contract administrator. Monitored FAR and order entry compliance for team of 10 contract administrators. • Provided Administrative Data Entry: Developed and maintained the calendar, logs, and meeting minutes.• Provided Accounting Assistance: Performed order fulfillment and data entry duties of purchasing, accounts payable, billing, and accounts receivable.
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Contract Administrator
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Aug 1996 - Aug 1999
• Saved FDC a significant sum by discovering and documenting compliance errors. Received bonus and promotion to become Associate Program Control Specialist. • Provided Accounting Assistance: Performed order fulfillment and data entry duties of purchasing, accounts payable, billing, and accounts receivable.
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Elite Personnel, Inc.
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Bethesda, MD
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Administrative Assistant
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Aug 1995 - Jul 1996
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Bethesda, MD
• Provided Front Desk Office Support for FDC Technologies (a division of Federal Data Corporation) 1/96-8/96. Answered multi-line switchboard. Scheduled training using MS Outlook. Created a course directory and brochures in MS Word. • Provided Data Entry and Administrative Assistance for other various temporary work assignments.
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Education
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1990 - 1993University of Maryland College Park
Master’s Degree, English Language and Literature -
1986 - 1990Providence College
Bachelor’s Degree, English Literature
Suggested Services
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Industry Focus. “Accounting and Auditing”
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