Okay, let’s tackle this. So Jeanmarie has experience as a Help Desk Specialist, which is an entry-level IT support role. Her location is Sarasota, Florida, which is a mid-sized city. According to national averages, Help Desk Specialists in the US can charge between $25-$50 per hour. Considering her experience and location, I’m estimating her hourly rate to be around $45, which is below the national average but still reflective of her role and location.