Bio
Experience
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Vice President, Individual Giving
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United States
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Non-profit Organizations
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700 & Above Employee
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Vice President, Individual Giving
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Feb 2016 - Present
Develop and execute strategies for continuous quality improvement in services to and communications with CRS leadership. Responsible for organizing, implementing and monitoring all fundraising programs and activities designed to increase the number of donors and revenues from annual giving and planned giving donors. Leading a staff of 50, leverages a $14M+ budget to generate $90M+ in annual revenues and ensuring a strong donor experience of approximately 340K donors each year. Leads efforts to achieve the Charitable Giving division’s strategic objective of expanding the base of support through Annual Giving, CG Analytics, Planned Gifts and Donor and support activities including Content, and Specialized Communication Outreach.
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Senior Director of Individual Giving
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Jan 2013 - Feb 2016
Provide leadership and direction to achieve the CRS Charitable Giving division’s strategic objective of expanding the base of support through Annual Giving, the Mid- Level Donor Program, and support activities including Publications, Prospect Research and Planned Giving Fundraising. Oversees the organizing, implementing and monitoring all fundraising programs and activities designed to increase the number of donors and revenues from donors contributing gifts up to $10K. Leads a staff of 33, leverages a $14M+ budget to generate $64M+ in annual revenues and ensure a strong donor experience of approximately 325K donors each year.
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Director, Annual Giving
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Dec 2001 - Jan 2013
Head of Annual Giving for CRS, an international relief and development agency with $807 million budget and 5,000 employees. Responsible for generating over $60 million in annual revenue through direct mail, e-philanthropy, telemarketing, and personal solicitation. Manage an expense budget of $11.1 million, staff of 19, and large group of vendors/suppliers.
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Direct Marketing Client Relations Manager
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1998 - 2001
Direct Marketing Client Relations Manager- served as the client’s primary point of contact for all integrated direct marketing programs for the American Cancer Society. Offered high-level support, advice and strategic input to the executive team to help improve and increase impact of programs.
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Marketing Communications Coordinator
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1995 - 1997
Programmed mailing list requests and coordinated all single vendor sponsored targeted mailings in a multi-task, fast paced environment.
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Consumer Services Representative
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1994 - 1995
Responsible for the DMA’s Mail Order Action Line, the customer service unit that resolves disputes between consumers and direct marketing companies.
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Education
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University of Maryland College Park
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