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Jean Sébastien Goulet profile image

Jean Sébastien Goulet

Customer Support Engineer at Scanco Medical AG
Intro Book
Jean-sébastien Goulet, a seasoned project management expert with 17 years of experience, holds a strong educational background in Organizations Management and Team Management, with language proficiency in French, English, and German.
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Location
Zurich, Switzerland, CH
Languages
  • French Native or bilingual proficiency
  • English Full professional proficiency
  • German Full professional proficiency
Skills
  • Project Management
  • Team Management
  • Plannification
  • Technical Support
  • Microsoft Office
  • Show all
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Bio

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Jean-sébastien Goulet is a seasoned professional with 17 years of experience in customer support, project management, and technical support, serving as Customer Support Engineer at Scanco Medical AG since June 2007. Prior to that, he held roles at Gnehm Härteprüfer AG, Adip, Superba, Print technologie, Frigofrance, and Mondial Assistance Technique, where he demonstrated expertise in automation, programmation, electromecanics, and database compilation. Goulet's educational background includes a Bachelor's degree in Organizations Management from the University of Mulhouse, as well as an Associate's Degree in Team Management from the same institution. He is proficient in multiple languages, including French, English, and German, and holds certifications in Project Management and Pert. Throughout his career, Goulet has developed a strong skill set in project management, team management, and technical support, with expertise in Solidworks, Microsoft Office, and OpenVMS. His experience in planning and achieving instrument services, final montages of precision instruments, and writing and updating documentation has equipped him with the ability to effectively manage complex projects and teams.

Experience

  • Scanco Medical AG
    • Brüttisellen, ZH
    • Customer Support Engineer
      • Jun 2007 - Present
      • Brüttisellen, ZH

      • Planning of worldwide, on site customer support• IT Customer Support ( VMS operating system)• Writing and update of customer service document• Final test, calibration of µCT system

  • Gnehm Härteprüfer AG
    • Horgen, ZH
    • Electrotechnician
      • May 2004 - Dec 2006
      • Horgen, ZH

      • Planning and achievement of instrument services• Final montage of precision instrument • Writing and update intern documentation

  • Adip
    • Lyon, France
    • Automation Specialist
      • 2003 - 2003
      • Lyon, France

      • Automation, programmation

  • Superba
    • Mulhouse, France
    • Electromechanical Engineer
      • 2002 - 2002
      • Mulhouse, France

      • Electromecanics

  • Print technologie
    • Mulhouse, France
    • Database Compiler
      • 2001 - 2001
      • Mulhouse, France

      • Database compiler for the General Electric Company

  • Frigofrance
    • Nantes, France
    • Automation Specialist
      • 2000 - 2000
      • Nantes, France

      • Automation, programmation for automobile industry system

  • Mondial Assistance Technique
    • Le Havre, France
    • Service Technician
      • 1999 - 1999
      • Le Havre, France

      • Technician in the manufacturing blow-moulding for production of PET bottles

Education

  • University of Mulhouse
    Bachelor's degree, Organizations Management (Management and Control of project)
  • University of Mulhouse
    Associates Degree, Team Management
  • 1999 -
    University of Nantes
    Associate’s Degree, Higher Technician Certificate in Maintenance and Industrial Automatism
  • 1997 -
    Gymasium
    Technical Baccalaureate, Mechanical enginnering, industrial automation option automatism
  • 1995 -
    Professional Gymasium
    Proffesional Baccalaureat, Maintenance of Mechanical and Automated Systems

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Industry Focus. “Medical Equipment Manufacturing”

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