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Jean Macaffer is a seasoned professional with extensive experience in program management, legal research, government, and mediation. She has worked in various roles, including Legislative Counsel, Human Rights Specialist, and Tax Information Aide, and has a strong educational background in law and public administration. With over 20 years of experience, Jean has developed a unique blend of skills and expertise that enable her to effectively manage programs, conduct legal research, and facilitate mediation and dispute resolution.

Experience

    • Legislative Counsel
      • Jun 2016 - Present

      Legislative Counsel to Assemblyman Steve Otis

    • Human Rights Specialist 1
      • Apr 2015 - Jun 2016

    • tcr1
      • Aug 2014 - Apr 2015

    • Tax Information Aide
      • Jan 2010 - Aug 2014

      January 2010 ­ Present · Research, write and edit procedures and content used by telephone representatives for the statewide Consolidated Call Center, and act as liason for State agencies utilizing Call Center services. Assigned to call center teams for licensing and general inquiries to the State Liquor Authority, SEMO, Department of State, Higher Ed. and some Office of General Services functions. Previously performed same function for personal income tax, estate tax, withholding, and answered caller inquiries.. Develop curriculum and train representatives on specific agency content and new initiatives such as NYS E-Licensing.

    • Food Export Northeast
      • Nov 2008 - Feb 2009
      • NYS Dept. of Agriculture & Markets

      November 2008 ­ February 2009 · Liaison to producers of New York agricultural products and ingredients for export. · Recruited members for the trade group and for participation in trade shows.

    • Legal Intern
      • May 2007 - May 2008

      Albany Citizen's Police Review Board; · Researched best practices, monitor qualifications and mediation protocols and programs. · Developed database of citizen complaints and generated reports. · Involved in training sessions and attended CLE events.

    • Legal Intern
      • Aug 2007 - Dec 2007

      · Researched statutes and regulations concerning recycling and electronics disposal. · Researched and drafted memoranda concerning water quality issues and prosecutorial authority of the Attorney General. Briefed cases for agency attorneys.

    • Racing Assistant
      • 1997 - 2007

      · Handled agency revenue receipts, fleet management, and telecommunications systems.· Tracked, reconciled and deposited licensing revenue and fingerprint fees received from three Indian Tribes. · Assisted the Chief of Administration with special projects, research, report writing and analysis of problems arising in the work of a regulatory agency. Developed protocols for each responsibility as the agency grew. · Coordinated with other agencies such as the State Comptroller and the Division of Budget to ensure compliance with reporting requirements and internal control protocols. · Revised vehicle policies to comply with agency and State travel and procurement policies.

    • Personal Lines Manager
      • 1990 - 1996

      · Managed accounts receivable and payable, maintained multiple bank accounts, tracked customer and company accounts and produced internal financial records. Major projects included an audit of five years of company payables, reduced Penteco's liability by approximately $45,000. · Handled a variety of personal and commercial lines programs with customers including diplomats,

Education

  • 2005 - 2008
    Albany Law School
    JD, Law
  • 2005 - 2008
    Albany Law School
    Juris Doctor
  • 2000 - 2002
    Marist College
    Master, Public Administration
  • 1999 - 2002
    Marist College
    MPA, Masters in Public Administration
  • 1992 - 1995
    American University
    Bachelor of the Arts, History
  • 1986 - 1988
    St. Lawrence University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Government Relations”

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