Experience

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  Cultures in the Clinic

  • Santa Barbara, California

  • Independent Consultant

    • Sep 2006 - Present
    • Santa Barbara, California

    Design and deliver cultural competence curricula, training modules for physicians and other clinicians. Evaluate culturally and linguistically appropriate health care service delivery. Consult to national, state, and local councils and committees on cultural competence issues. Serve on proposal review committees for private foundations and governmental agencies. Write position papers for agencies and commissions on health services delivery. Assess need, design implementation plan for medical interpreters. Make educational presentations and organize workshops and panels for conferences.

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  California State University, Long Beach Student Chapter

  • Long Beach, CA

  • Visiting Full Professor, Calfornia State University, Long Beach

    • Sep 2002 - Jun 2006
    • Long Beach, CA

    Taught graduate seminars in applied anthropology, research theory and proposal design, developed graduate course in clinically applied anthropology, conducted quality assessment research on medical interpretation within clinical settings under a grant from The California Endowment.

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  Cultures in the Clinic

  • Glendale, CA

  • Independent Consultant

    • Jul 2000 - Sep 2003
    • Glendale, CA

    Concurrent with my half-time university appointment, I also worked as an independent consultant, working with The California Endowment and Robert Wood Johnson Foundation on various projects related to cultural competence education and language access in healthcare organizations. I collaborated with my former employer, Kaiser Permanente, on an award winning video training program for clinicians and on a pilot program based on bilingual physician services in primary care. I consulted to the Health Services and Resources Administration (HRSA) on cultural curricula for their National Centers of Excellence in Minority Medical Training and was appointed by the U.S. Secretary of Health to serve on the National Council on Nurse Education and Training. Working with Macro System, Inc., I conducted assessments of the cultural and linguistic services provided by three of the largest MediCal health plans: L.A. Care, Cal Optima, and Cent Cal Health.

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  Kaiser Permanente

  • Pasadena Ca

  • Director, Cultural Competency

    • Sep 1990 - Jul 2000
    • Pasadena Ca

    Created and directed Cultural and Linguistic Competence Department for K.P. California and consulted to K.P. National and regional centers on the provision of health care services and language access to culturally and linguistically diverse patients. Designed written and video materials and training modules for clinicians and administrators on the provision of culturally appropriate services. During this time I served on the California State Department of Health's Task Force on Culturally and Linguistically Appropriate Services in Healthcare which mandated the provision of these services in all state funded medical organizations such as MediCal and Healthy Families. Also serving on the Advisory Council to the DHHS Office of Minority Health, I helped create the Culturally and Linguistically Appropriate Standards (CLAS) which were mandated for all federally funded health care, e.g. Medicaid, MediCare, SChips.

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  University of California, Los Angeles

  • Los Angeles, CA

  • Scholar in Latino Alcohol Studies

    • Aug 1984 - Dec 1989
    • Los Angeles, CA

    Conducted research program on alcohol use among Latinos under auspices of the National Institute on Alcohol abuse and Alcoholism. Developed research links between UCLA and University of Mexico (UNAM). Provided research training to grad students; Developed and chaired international and local conferences on subjects related to alcohol use. Published various papers, articles, chapters, books on drug and alcohol use. Provided technical assistance to treatment centers, Served on the epidemiology and prevention study group for NIAA. Served as National Institute on Drug Abuse trainer/advisor for research fellow program.

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  M. Jean Gilbert

  • Santa Barbara, California Area

  • Independent Contractor

    • Mar 1976 - Jun 1984
    • Santa Barbara, California Area

    Was principle investigator on research grants from the National Institute on Education, National Institute of Mental Health, the National Center for Child Development, and the National Institute on Alcohol Abuse and Alcoholism, all qualitative/quantitative research studies focused on the Mexican American population in California. Under a state contract conducted the first ethnographic study on alcohol use among the Spanish-Speaking population of California.