Experience

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  Accurate Personnel LLC

  • Elgin, Illinois, United States

  • Business Specialist

    • Dec 2022 - Present
    • Elgin, Illinois, United States

    Helping companies find the best talent. Whether you have temps, temps to hire or direct placement, I can assist you.

• 

  CAFCU

  • United States
  • Banking
  • 1 - 100 Employee

  • Regional Business Development Officer

    • Apr 2019 - Feb 2023

  • Member Center Specialist

    • Mar 2018 - Feb 2023

    Provide quality member service delivery by telephone; process telephone transaction requests; provide rate information; process telephone inquiries regarding account information, credit union policies and procedures, when appropriate, transfer call to proper individual or department. Responsible for meeting corporate and department goals and objectives, including inbound and outbound calls. Duties must be accomplished in compliance with federal and state laws and in accordance with the credit union’s policies and procedures and with constant attention to CAFCU’s creed, vision, mission and goals.

• 

  LaSalle Network

  • Schaumburg, Il

  • Customer Service Representative

    • Nov 2017 - Mar 2018
    • Schaumburg, Il

    Operate high volume digital call phone center. Handling all calls and directing them to proper place. Being able to handle high call volume and being able to get calls transferred.

• 

  Integrity Payment Systems

  • United States
  • Financial Services
  • 1 - 100 Employee

  • VIP SALES

    • Jan 2015 - Nov 2016

  • Senior VIP Specialist/ Integrity’s Gift Specialist

    • Jan 2015 - Nov 2016

    Setting up Merchant accounts and making sure they are up and running •Lowering Operational CostsAdditional Services – Include mobile solutions enabling credit card processing through smart phones, tablets, laptops. Custom gift Card solutions, Website shopping cart integration•Traveling to support the Gift Program in different states•Customer Service•Cold calling to bring in new merchants and maintaining business relationships

• 

  Northshore University Hospital

  • Telephone Operator

    • Jan 2014 - Jan 2015

    Operate high volume digital call directory and a public broadcast system for hospital emergencies •Screen calls and direct to the proper individual/department promptly and courteously•Responsible for coordinating, performing, and monitoring communication emergency & disaster procedures •Maintain information log for administrative and public affairs on call personnel•Coordinate emergency calls for Public Health investigators•Perform a variety of routine typing and clerical duties as necessary•Handles crisis calls in professional, expedient, and calm manner

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  Metropolitan Water Reclamation District of Greater Chicago

  • Administrative Assistant

    • Jan 1997 - Jan 2013