Experience

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  Evans Cycles

  • Cambridge, England, United Kingdom

  • Store Manager

    • Mar 2020 - Aug 2020
    • Cambridge, England, United Kingdom

    After a curtailed period of training I reopened the Cambridge Store subsequent to lock down and traded through until more normal conditions applied.I set up, maintained, and improved the store, in line with Covid restrictions, trading opporunities and company requirements.I ensured the safety of my staff and customers including returning all staff from furlough and recruiting to cover pre-existing vacancies.

• 

  Amazon

  • Cambridge, United Kingdom

  • Data Analyst

    • Aug 2019 - Feb 2020
    • Cambridge, United Kingdom

• 

  ARCO LIMITED

  • Cambridge, United Kingdom

  • Manager

    • Sep 2017 - Aug 2019
    • Cambridge, United Kingdom

    Store Manager for Health and Safety supplier Arco.SAP experience including reporting and stock managementBusiness to business experience including prospecting, approaching and maintaining customer relationshipsExperience of a very dynamic retail environment with widely differing terms for different customers.

• 

  The Scrivens Group

  • East Anglia

  • Regional Manager's Assistant

    • Jul 2014 - Aug 2019
    • East Anglia

    Regional support and monitoring role.23 branches£6 million turnover

• 

  Rohan

  • Store Manager

    • May 2007 - Feb 2013

    Store management, new store opening, interim management, management cover, straddle management, mentoring, brand building event management, remote selling event management, development, training, coaching, recruitment, retention, K.P.I. monitoring, K.P.I. communication, training aid development, K.P.I. measurement tool development, information display development

• 

  Field and Trek

  • Store Manager

    • May 2003 - Sep 2007

    mid- sized, nationwide outdoor retail chain, assessed business constraints, developed teams with excellent product knowledge whilst adding exceptional retail & customer service standards, developed new monitoring, reporting & analytical tools, In parallel with judicious recruitment & prominent leadership I translated these improvements into significant growth (20% over 3 yrs) & so improved P&L results.

• 

  Saint Gobain Solaglas, Dartford

  • Production Manager

    • Jan 2001 - Jan 2002

    50 person, £6mill turnover, architectural glass business. Recruited to reverse heavy losses, I identified poor planning & fractured employee relations as key constraints. New planning processes & honest employee relations helped us reach break-even within 6 months

• 

  John Dickenson Stationery

  • Production Manager

    • Jan 2000 - Jan 2001

    Control of a unit employing 150 & producing varied stationery products. Extremely confrontational relationships between management & the highly unionised employees gave me the opportunity to further develop my communication & leadership skills whilst refining an ability to identify the full range of business constraints.

• 

  AE Goetze

  • Shift/ Production Manager/ Graduate Trainee

    • Jan 1995 - Jan 2000

    I joined on graduation completing projects at 4 production sites (inc. Burscheid, Germany) before moving into management. I improved my engineering & project management skills whilst learning to develop, lead & manage teams. I established a product line from design through into production & sales. I learned the importance of identifying all constraints acting on a business & tackling them whilst developing structures to drive progress.