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Jay Shields

Global Service Management Lead at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Ernst &amp; Young</span>
Intro Book
Seasoned IT management consultant with expertise in process improvement and program management.
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Location
Marietta, Georgia, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Business Process Improvement
  • Management Consulting
  • Program Management
  • It Strategy
  • Project Management
  • Show all
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Bio

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Jay Shields is a seasoned management consultant with 20+ years of experience in IT strategy, process improvement, and program management. He has led global teams and managed complex projects for top-tier companies like EY, Deloitte, and BearingPoint. Shields holds an MBA from Georgia State University and an BE in Electrical Engineering from Vanderbilt University.

Credentials

  • Secret Security Clearance
    U.S. Department of State
    Jan, 2002
    - May, 2026
  • Project Management Professional (PMP)
    Project Management Institute (PMI)
    Jan, 2004
    - May, 2026

Experience

  • Ernst & Young
    • Global Service Management Lead
  • EY
    • Greater Atlanta Area
    • Global Service Management Lead
      • 2015 - Present
      • Greater Atlanta Area

      Leading a global team of over 150 people responsible for the end-to-end operational support for over 200 applications used by 500,000 internal and external global users within the Assurance practice of EY. Manage an operations budget of over $50M to support operations from the global service des...

  • Deloitte
    • Manager - Performance Management Technology
      • 2009 - 2015

      Managed complex SAP financial implementations utilize performance management software such as SAP BPC to help companies create and manage the functional and technical components of the financial planning, budgeting and forecasting cycles. Selected accomplishments &amp; projects:• Project manager...

  • BearingPoint
    • Netherlands
    • Business Consulting and Services
    • 700 & Above Employee
    • IT Manager
      • 2005 - 2009

      Chosen by global CIO to manage regional operations including IT on boarding and off boarding, helpdesk and desk side support for over 2,000 consultants based in fifteen BearingPoint offices.

    • Manager
      • 2000 - 2005

      Project and logistical management for various engagements in multiple industries. Proven track record in developing and implementing large scale project plans, budget management, issue tracking and reporting.

Education

  • Georgia State University - J. Mack Robinson College of Business
  • Vanderbilt University
  • 2009 - 2009
    Yale School of Management
  • Christian Brothers High School

Suggested Services

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Industry Focus. “Management Consulting”

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