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Jay Helou, Cfbe
- Claim this Profile
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Arabic,English,French -
- Food And Beverage
- Hospitality Industry
- Hospitality
- Banquets
- Hotels
- Show all
Bio
Credentials
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The Safe Food Handler Certification Class -SA
-Jun, 2012- May, 2026 -
Supervisory Skill Builder -IHG
IHGFeb, 2011- May, 2026 -
Managing F & B and driving revenue
Intercontenental HotelsMar, 2010- May, 2026 -
Certified food and bevrage executive CFBE
American Hotel & Lodging Educational InstituteApr, 2012- May, 2026 -
TIPS Train the Trainer
Health CommunicationFeb, 2012- May, 2026 -
Clean Air & A Fresh Future San Antonio 2012
Chamber of e Commerce
Experience
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Director of Operations
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May 2013 - Jan 2016
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InterContinental Hotels Group
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San Antonio, Texas Area
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Food and beverage director
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Mar 2000 - May 2012
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San Antonio, Texas Area
HOLIDAY INN SELECT –SAN ANTONIO, TEXAS Food & Beverage Director:• Planned and directed all food and beverage operations for this four hundred room hotel. • Completed menu engineering, marketed and promoted outlets and catering.• Recruited, (cross) trained, & developed staff, while supervising a team of industry professionals.• Product selection & purchasing, along with keeping up vendor relationships. • Coordinated and ensured that all conferences, catering, and special events were executed accordingly.• Managed P&L statement, analyzed sales, labor, and profits in accordance to budget. • Maintained a safe and hospitable facility in regards to food handling, sanitation, and employee and guests well being.• Encouraged and implemented sustainability education and procedures within management & employees throughout the hotel. i.e. (recycling, condensation collection, rooftop garden).
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Owner / Manager
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Jun 1996 - Jan 2000
• Ran all business aspects of Chitchat Café and Super Burger 1 & 2.
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Area Food and Beverage Director
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Feb 1992 - Jun 1996
Regional Food & Beverage Director• In charge of daily operations of the San Antonio property and oversaw two operations of two Austin properties.• Handled the hiring, training of all food & beverage management for San Antonio unit.• Developed marketing plans for the three properties.• Full P&L responsibility, plan annual budget and negotiate all contracts.• Worked closely with the hotel’s General Managers, and Sales Directors. Personally marketed and booked blocks for groups that used the catering facilities.• Supervised renovation of banquet, restaurant and kitchen facilities and ordering of furniture and equipment.
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Holiday inn
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San Antonio Texas
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Catering Director / Food and Beverage director
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Jan 1985 - Feb 1992
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San Antonio Texas
• Managed 75 employees in a 290-room hotel.• Developed and administered business plan and goals.• Managed payroll, inventory control and purchasing.Director of Catering• Responsible for catering sales, banquet and conference services department
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Education
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The University of Texas at Austin - The LBJ School of Public Affairs
Bachelor's degree, Business Administration and Management, General
Suggested Services
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Industry Focus. “Hospitality”
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