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Bio

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Jay Baldwin is a seasoned IT professional with extensive experience in network security, technical support, system administration, and software development. He holds various certifications, including CompTIA Network+, Cisco CCENT, and CompTIA Security+. With a strong educational background in computer network technologies and cybersecurity, Jay has worked in various roles, including IT Consultant, Network Administrator, and Senior Infrastructure Engineer.

Credentials

  • Cisco CCENT
    Cisco
    Jun, 2012
    - May, 2026
  • CompTIA Security+
    CompTIA
    May, 2014
    - May, 2026
  • CompTIA A+
    CompTIA
  • CompTIA Network+
    CompTIA

Experience

    • Senior Infrastructure Engineer
    • Senior Infrastructure Engineer
      • Apr 2017 - Present
  • Avid Practice
    • Baltimore. MD
    • IT Consultant
      • Jul 2014 - Apr 2017
      • Baltimore. MD

      ▫ Provided 24/7 managed services to a variety of professional services organizations with requirements for efficient critical downtime remediation and disaster recovery.▫ Implemented and managed multiple multi-tenanted remote management and monitoring solutions interconnected across diverse techn...

  • Motile Robotics Inc.
    • Baltimore, Maryland Area
    • Network Administrator
      • Jan 2010 - Jan 2014
      • Baltimore, Maryland Area

      ▫ Configured, installed, repaired, and/or maintained computer hardware, software, networks, and technology infrastructure in a multi-site environment across several interdependent platforms.▫ Provided effective technology service and support to office personnel, research staff, government employe...

    • Technology Coordinator
      • Apr 2006 - Dec 2009
      • Potlatch, Idaho

      ▫ Built, deployed, upgraded, and maintained workstations and labs based on district requirements.▫ Managed a multi-site network spanning the entire school district and all of the related buildings.▫ Maintained district data including the critical “Schoolmaster” student information system.▫ Provid...

  • University of Idaho
    • Moscow, Idaho
    • Technical Support Representitive
      • Aug 2002 - May 2006
      • Moscow, Idaho

      ▫ Highly visible position in which I was the first line of contact for over 13,000 users face to face, over the phone, or via email for all technical questions▫ Advanced to a level three technician▫ Provided training for all new hire, level one, and level two technicians and provided guidance to ...

Education

  • 2012 - 2013
    University of Maryland Baltimore County
  • 2001 - 2005
    University of Idaho
  • 1999 - 2001
    Eastern Idaho Technical College

Suggested Services

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Industry Focus. “Computer and Network Security”

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