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Bio

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Jay Allen is a seasoned HR professional with extensive experience in workplace investigation, human resources, and performance management. He has worked with various organizations, including freelance, Quantlab Financial, LLC, HR Servant Solutions, and CenterPoint Energy, providing HR services, coaching, and training. Jay holds a Master's degree in Human Resources from the University of Houston-Clear Lake and has certifications from DDI, The Myers-Briggs Company, and Birkman.

Credentials

  • DDI Facilitator Certification
    DDI | Development Dimensions International
    Apr, 2021
    - May, 2026
  • MBTI Training Certification
    The Myers-Briggs Company
    Aug, 2020
    - May, 2026
  • Birkman Signature Certified Professional
    Birkman
    Sep, 2019
    - May, 2026

Experience

    • HR Leader
      • Oct 2022 - Present

  • Quantlab Financial, LLC
    • Houston, Texas Area
    • Director of Human Resources
      • Aug 2014 - Oct 2022
      • Houston, Texas Area

  • HR Servant Solutions
    • Houston, Texas Area
    • Team and Individual Development Coach
      • Jun 2012 - Dec 2014
      • Houston, Texas Area

      Using training and facilitation I make work teams more cohesive and effective. I coach individuals in the workplace to overcome challenges and problems, increasing their effectiveness and engagement.

    • Book Author
      • Jun 2013 - Jun 2014

  • Mustang Engineering
    • Houston, Texas Area
    • Director of Human Resources
      • Feb 2011 - Jun 2013
      • Houston, Texas Area

      - Applied a coaching model with individual employees resulting in progress for hindered situations, problems, and difficult decisions- Used a pull method to coach managers to help them determine how to proceed in sensitive, difficult, or pivotal situations- Facilitated team sessions to build cohesiveness and improve effectiveness through education, individual awareness, dialogue, and fun.- Served on corporate integration team to infuse merging company talent into existing departments using talent profiles and manager meetings resulting in insignificant unplanned turnover and minimal operations or project disruptions- Repositioned the HR function to support intense growth in the areas of: Employee Relations, Compensation, Benefits, and Training- Led a team of 4 managers and 11 team members serving over 4,800 employees- Worked with executives and senior management to clarify and resolve HR issues- Coached managers and employees on work and people issues- Researched, presented, and made recommendations on strategic projects and topics, such as compensation management, benefits, EEO compliance, investigations, and training programs- Started up and established a compensation management department- Grew and strategically repositioned the training department- Transitioned a centralized transactional HR function to an embedded strategic HR business partner service model- Led the HR portion of the integration of another company and played a key role in the talent integration process- Led the compensation portion of a large-scale HRIS implementation- Served on parent company corporate committees for benefits, wellness, and SERP.

  • Wood Group
    • Houston, Texas Area
    • HR Manager
      • Mar 2006 - Feb 2010
      • Houston, Texas Area

      -Developed and conducted management and employee training to strengthen leadership skills, increase compliance awareness, and improve performance (e.g., DiSC, Mediation & Conflict, Self-Awareness, Policies, Goal Development, Drug & Alcohol Awareness)- Repositioned the HR department as a strategic resource strengthening the company for aggressive growth- Facilitated team sessions to build cohesiveness and improve effectiveness through education, individual awareness, dialogue, and fun.- Led HR portion of several mergers resulting in a successful and smooth integration of departments with insignificant unplanned turnover and minimal operations or project disruptions- Led a staff of 13 employees serving more than 2,700 employees- Reported directly the President and Executive Vice President- Improved cooperation and collaboration within the department and with external partners- Resolved destructive conflict at an individual and departmental level- Coached team, management, and employees on people issues- Strengthened the link between performance and pay for managers using clarified objectives- Developed and conducted team and employee training such as performance improvement, attitudinal training, DiSC behavioral training, leadership, policies, communication, and conflict resolution.- Led and managed two HRIS implementations- Conducted investigations on potential regulatory and ethical violations (e.g., EEOC, FLSA, DOT).

  • American Bureau of Shipping
    • Houston, Texas Area
    • Human Resources
      • Mar 2005 - Mar 2006
      • Houston, Texas Area

      - Initiated compensation management to improve market competitiveness and employee retention- Provided human resource services for approximately 450 engineering employees- Reported directly to the Vice President of Human Resources- Coached managers on resolving employee problems- Coached employees to resolved conflict and improve engagement and efficiency

  • CenterPoint Energy
    • Houston, Texas Area
    • HR Generalist and Compensation Consultant
      • Aug 2000 - May 2005
      • Houston, Texas Area

      HR Generalist:- Provided human resource services for more than 650 employees in pipelines and field services across six states- Conducted workplace investigations and resolved conflicts to mitigate threats of litigation- Developed and conducted training on various HR topics such as performance management and development, workplace violence, harassment, diversity and inclusion, and drug and alcohol awareness- Served on and led corporate teams involving special projects (e.g., Diversity, HRIS data input accuracy and efficiency).Compensation Consultant:- Administered and consulted on compensation at the corporate level for more than 7,000 employees- Transformed bonus and merit administration from paper to electronic- Developed compensation tool to link pay and performance and model spending to ensure budget is maintained- Led special project team for design and implementation of an online job assessment form improving overall compensation management

    • Full-time Student
      • Aug 1999 - Aug 2000
      • Fort Worth, Texas

  • Enron
    • Houston, Texas Area
    • Compensation Specialist
      • Oct 1995 - Aug 1999
      • Houston, Texas Area

      - Educated and coached managers on using compensation to attract, retain, and motivate employees- Served on the implementation team for a pioneering Oracle HRIS implementation- Transitioned bonus and merit process from paper to electronic- Planned, developed, and executed annual bonus and merit process for more than 1,000 employees with a $14M+ bonus budget- Administered employment agreements, Phantom Equity Plan, and Skill Based Pay program

  • KPMG
    • Houston, Texas Area
    • Compensation Consultant
      • May 1993 - Aug 1995
      • Houston, Texas Area

      - Worked with clients to strengthen compensation practices ensuring their ability to attract, retain, and motivate employees

Education

  • Texas A&M University
    Bachelor, Economics
  • University of Houston-Clear Lake
    Masters, Human Resources

Suggested Services

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Industry Focus. “Human Resources and Staffing”

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