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JM

Jason Munsky

Manager, Information Technology System Analyst at United Healthcare / Optum It
Intro Book
Seasoned IT leader with 20+ years of experience in healthcare IT, project management, and technology strategy.
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Location
Baltimore, Maryland, United States, US
Skills
  • Cisco Technologies
  • Voip
  • Project Management
  • Avaya
  • Cisco Voip
  • Show all
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Bio

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Topline AI
Jason Munsky is a seasoned IT leader with 20+ years of experience in healthcare IT, project management, and technology strategy. He has a strong background in Cisco and Avaya technologies, with expertise in VoIP, IT leadership, and solution implementation. Munsky holds multiple certifications, including CCNA, ICCE, and NCTE, and has worked in various roles at United HealthCare, Optum IT, XLHealth, Catalyst Rx, and Digex.

Credentials

  • Framework Routing & Reporting Foundation 8.5
    Genesys | Interactive Intelligence
    Jul, 2018
    - May, 2026
  • Cisco Certified Network Associate (CCNA)
    Cisco
  • Interaction Center Certified Engineer (ICCE) - VoIP Deployment
    Interactive Intelligence
  • IP Line and Nortel Networks Communication Server 1000M
    Nortel
  • IP Peer Networking for the Nortel Communication Server 1000M System
    Nortel
  • ITIL v3
    System Source
  • Microsoft Certified Systems Engineer (MCSE)
    Microsoft
  • Nortel Certified Architect (NCA) - IP Telephony
    Nortel
  • Nortel Certified Design Expert (NCDE) - IP Telephony
    Nortel
  • Nortel Certified Support Expert (NCSE) – IP Convergence
    Nortel
  • Nortel Certified Technology Expert (NCTE) – IP Telephony Deployment
    Nortel
  • Packetized Voice Networking
    MCI
  • Voice Over IP Troubleshooting - Large VoIP Systems
    MCI

Experience

Education

  • University of Maryland Baltimore County
    Bachelors of Science (BS), Information Systems Management
  • University of Phoenix
    Master of Information System Management (MIS), Information Systems
  • University of Phoenix
    Doctorate of Information Systems (DIS), Information Technology / Organizational Management and Leadership

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Industry Focus. “Computer and Network Security”

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