Experience

• 

  Telekom Security

  • Zurich, Switzerland

  • Bid Manager

    • Aug 2023 - Present
    • Zurich, Switzerland

• 

  T-Systems Schweiz

  • Switzerland
  • IT Services and IT Consulting
  • 300 - 400 Employee

  • Business Operations Manager

    • Jun 2018 - Jul 2023

  • Sales Assistant

    • May 2017 - Jun 2018

• 

  International Registries, Inc.

  • Zürich Area, Switzerland

  • Administrative Assistant

    • Apr 2014 - Apr 2017
    • Zürich Area, Switzerland

    • Business Language: Englisch• Prepare and produce corporate documentation as per client’s instructions• Proof corporate documentation for compliance with the applicable law • Operate online risk screening procedures• Maintain Databases (Oracle, Maximizer)• Perform various adminstrative duties

• 

  ISO Public

  • Call agent

    • Feb 2013 - May 2013

    - Carried out different types of interviews and customer surveys through telephone- Use the most appropriate way to communicate with different behavior types on the telephone.- Effectively deal with job stress, angry callers, and upset customers- Apply the proper telephone etiquette to satisfy various customer situations.- Apply appropriate actions to effectively control a telephone call.- Identify voice skills and how to enhance a good telephone presentation.- Use questioning and listening skills that support effective telephone communication.

• 

  Migros-Genossenschafts-Bund

  • sales employee

    • Aug 2012 - Dec 2012

    - Handle cash and credit sales, and close out till at the end of the day- Maintain shelf organization & stocking- Answer customers' questions, channel customer complaints to proper avenues- Provide a safe and welcoming retail environment to customers of all abilities/experience