Experience

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  delaware Philippines

  • Philippines
  • IT Services and IT Consulting
  • 100 - 200 Employee

  • Strategic Account Director

    • Apr 2024 - Present

  • Account Manager

    • Jun 2019 - Mar 2024

• 

  Sun Life Financial

  • Philippines

  • SunLife Financial Advisor

    • Apr 2019 - Apr 2022
    • Philippines

• 

  ProV International

  • Philippines

  • Engagement Manager

    • Jun 2018 - Dec 2018
    • Philippines

    Understand and present ProV products and Professional Services portfolio, its features and benefits as related to the client's needs. Build a strong and complete territory plan and landscape to meet the client's standards.

• 

  Synchrony Global

  • BGC, Taguig Philippines

  • Manager - Business Consulting

    • Sep 2014 - May 2017
    • BGC, Taguig Philippines

    Provides business solutions capitalizing on HUMAN CAPITAL MANAGEMENT (HCM) specifically SAP SuccessFactors and home grown Payroll Solution. Helping organizations drive business thru employee engagement, succession & career development, performance appraisal and training management.

• 

  Thakral Infotech

  • Pasig City Philippines

  • Account Manager

    • Mar 2013 - Sep 2014
    • Pasig City Philippines

    Adapts the training program to the business circumstance of the business partner. Reinforce the interest of the training group in achieving competencies. Delivery of workshops, boot camps and learning sessions. Specifically handles specific EMC IT solutions channeling of storage and back-up architecture.

• 

  First Datacorp

  • Makati City, Philippines

  • Account Manager

    • Nov 2008 - Jan 2013
    • Makati City, Philippines

    Administer sales driven activities – account cultivation for Small and Medium market, lead generation and opportunity management. Execute marketing driven plans and strategies – marketing tactics, plans, actions and objectives. Supports marketing led activities within the organization. Offered various product solutions, security, peripherals, licenses, hardware and software.

• 

  EPLDT Ventus (Parlance Systems Inc)

  • Team Leader for Inbound Customer Service

    • Jul 2002 - Sep 2008

    Handling a team of 12 – 14 CSRs. Helps the team to obtain required figures. Reinforce the employees’ role and contribution to team effort. Develops action plans to maintain the performance of the team and each member. Takes escalated calls and deals with escalated issues. Helps each employee envision their career path and the development they need to achieve success. Prepares weekly and monthly reports.