Experience

• 

  Jonas Software

  • Toronto, Ontario, Canada

  • Project Coordinator - Web Design Team

    • May 2023 - Present
    • Toronto, Ontario, Canada

• 

  Entrematic

  • Vaughan, Ontario, Canada

  • Project Quality Management Intern

    • Jan 2022 - Jun 2022
    • Vaughan, Ontario, Canada

    ● Co-ordinated the planning and execution of a warehouse labelling project, allowing for easier identification and retrieval of products and can be expanded to include a barcode system in the future.● Created presentations to demonstrate the effectiveness of the new labelling system and templates to continue the project after the internship concludes.● Researched and prepared budgets for the labeling project using current project management methodologies and practices. ● Coordinated with management to update key project deliverables for a factory wide 5S Process Improvement Project.

• 

  Ascari Hospitality Group

  • Toronto, Ontario, Canada

  • Floor Supervisor

    • May 2019 - Oct 2021
    • Toronto, Ontario, Canada

    ● Led dinner services at an upscale Italian establishment with a team of 5-15 employees.● Moderated the relationship between the front-of-house staff and upper management, balancing the strategic vision of the restaurant with the functional needs of the floor team. ● Actively identified a wide range of technical and organizational challenges and worked in tandem with management to resolve them, including the development and enforcement of service standards and the transition to a more equitable tip-pooling system.● Developed the schedule for all front of house staff, balancing team dynamics with requests for time off, varied availability, and the individual strengths of each team member.

• 

  The Broadview Hotel Toronto

  • Toronto, Ontario, Canada

  • Lead Server

    • Oct 2017 - Jun 2019
    • Toronto, Ontario, Canada

• 

  Buca Osteria & Bar

  • Toronto, Ontario, Canada

  • Server

    • Nov 2016 - Nov 2017
    • Toronto, Ontario, Canada

• 

  Nuformex

  • Kingston, ON

  • Mechanical Engineering Student

    • Sep 2012 - Aug 2013
    • Kingston, ON

    ● Eliminated surface cracks and final part defects by 50% through the implementation of a mathematical prediction model for the outer wall temperature of machined parts in the induction heating process.● Reverse engineered 22 parts with ISO standards, developed 3D models, and created new technical drawings using SolidWorks.● Reduced by 30% machine set up time by reviewing the CNC machining area layout with respect to 6-Sigma principles, drafted a new layout in AutoCAD, and trained operators on the new layout.

• 

  College Pro Window Cleaning, Inc.

  • Kingston, Ontario, Canada

  • Franchisee

    • Jan 2008 - Sep 2010
    • Kingston, Ontario, Canada

    ● Owned and operated a window cleaning franchise with a gross income of $96 000 over the course of two summers.● Oversaw all aspects of the business including marketing, cold calling, estimating, scheduling, payroll, and customer service.● Presented with the College Pro President’s Award for outstanding performance (qualifications include excellent customer satisfaction, achieving a high profit margin, and hitting a specific revenue benchmark).