Experience

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  Aerotek

  • Baltimore, Maryland, United States

  • Controls Engineer

    • May 2023 - Present
    • Baltimore, Maryland, United States

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  Unjudged Property Ventures

  • Baltimore, Maryland, United States

  • Residential General Contractor

    • Dec 2020 - Present
    • Baltimore, Maryland, United States

    ● Performed thorough inspection on 50+ projects verifying the quality, project completion, and overall team success● Created optimized job schedule for skilled contractors by using the company’s CRM ● Reviewed specifications and subcontractor submittals to ensure on-time project completion● Organized, trained, directed, and coordinated field construction team including subcontractors

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  Kapsch TrafficCom North America

  • Baltimore, Maryland, United States

  • Field Services Engineer

    • Oct 2019 - Present
    • Baltimore, Maryland, United States

    ● Troubleshoot and configured equipment and Networks through Linux and Windows-based operating systems via virtual desktops (Remote) ● Prioritized and managed multiple tasks in a high-pressure, ever-changing environment● Trained groups of 10+ team members with no professional experience ● Presented technical information to clients/customers who has no technical background

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  Seafarers International Union of North America

  • Baltimore, Maryland

  • Junior Engineer

    • Jan 2013 - Nov 2020
    • Baltimore, Maryland

    • Created, maintains, and organizes engineering procedure documents, performed repairs on mechanical and electrical systems, as well as performed engine performance tests to check performance and take timely action for non-compliant readings.• Inspect all machinery, equipment, and performance and use several different software tools to operate engine auxiliary machinery and perform preventative maintenance.• Operating auxiliary systems, delivering timely and lasting solutions to equipment breakdown by conducting root cause analysis of mechanical failure as well as unexpected maintenance and operational problems.• Work efficiently in a demanding, multi-cultural, multitasking environment with changing priorities and challenging deadlines

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  SKIDATA AG

  • Ashburn, VA

  • Senior Field Service Technician

    • Dec 2018 - Jun 2019
    • Ashburn, VA

    • Utilized remote login products to troubleshoot and provide customer support, troubleshooting and correcting problems on devices and equipment, down to board level.• Provides customers and account representative with technical product advice and demonstration support during pre-sales and post-sales discussion of new equipment or firmware updates • Provide onsite and/or video training to the client monthly for ongoing product updates and solutions advice• Provide services as a subject matter expert to various clients which allowed me to increase field sales by 3% in the northeast region • Worked independently while keeping others informed of processes and progress via multiple avenues, including the ERP system.

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  Housing Authority of Baltimore City

  • Baltimore, Maryland Area

  • Maintenance Worker II

    • Jan 2010 - Jan 2013
    • Baltimore, Maryland Area

    Accurately completed all necessary paperwork, including work orders, service orders and time logs.Oversaw temporary staff workers during functions through the assignment of tasks to facilitate proper delivery of service in a timely, customer-friendly manner.Maintained records of scheduled maintenance proceduresCompleted daily, weekly and monthly checklists on building equipment maintenance proceduresNotified managers of supply usage and demand, major repairs and building operating system.Improved and maintained positive relations with residents by providing expedient emergency service to residents. Responsible for pick-up, delivery, and removal of materials to and from job site.

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  Goodwill Industries International

  • Baltimore, Maryland

  • Custodian

    • Sep 2008 - Dec 2008
    • Baltimore, Maryland

    Responsible for clean office buildings, classrooms and bathroomCleaned multi-purpose rooms for after school program and sanitized fitness room Responsible for move furniture, appliances and or equipment Cleaned restrooms, swept, mopped floors, disposed of litter and debris and informed supervisor of all safety hazards

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  Pimlico Racing Association, Inc.

  • Baltimore, Maryland

  • Mutual

    • May 2006 - May 2008
    • Baltimore, Maryland

    Verifying winning tickets; making payment on tickets in an accurate and timely manner.Ensures that all guests and other employees are treated with courtesy and respect.Ensures that the Race and Sports Book Supervisors are informed of all guests request for service.Maintains and balance cash drawer.Ensures transactions are accurate, visible to all involved parties and executed in an accurate and timely manner.Creates and enters player tracking cards.Stocks Race and Sports Book Writer/Cashier stations with supplies; keeps all stations neat and clean.