Bio
Experience
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U.S. Bank
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New England, United States
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Regional Account Manager
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Jan 2022 - Present
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New England, United States
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Expedition. Life.
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Framingham, Massachusetts, United States
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Founder & President
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Apr 2017 - Present
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Framingham, Massachusetts, United States
Founded on the idea that the great outdoors is a Sanctuary. A Sanctuary that holds many different meanings for many different people; from all walks of life. The great outdoors for some, can be a foundation for education or self realization, for others, a foundation for growth and learned independence, and for many it is a foundation for healing their mind, body and spirit.We believe the great outdoors should be enjoyed, shared, celebrated and revered for the intangible effect it has on every single person who has had the opportunity to fully engulf themselves.Supporting non-profit organizations that aid veterans and those that are at the heart of educating underprivileged youths in the ways of the woods is what drives us. All the while having a goal to build a tangible representation and tribute to the spirit of whom inspired this family based foundation. Many hands make light work. Thank you to everyone who supports this vision.
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Auto Relationship Manager, AVP
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Sep 2014 - Feb 2022
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Business Development Representative, AVP
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Sep 2014 - Sep 2014
Maintain and promote brand driven loyalty within regional dealership pod. Collaborate with credit and management team to drive dealership transactions and revenue growth. Build life long customer base through execution of superior customer service plan.
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Enterprise Rent-A-Car
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Woburn, MA
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Area Sales Manager
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Aug 2006 - Aug 2014
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Woburn, MA
• Exceptional Achievement Award winner for FY13, ranked 3rd nationally, competing with a total of 146 car sales branches• Grew sales 24% in FY13, increasing branch net profit from• Currently ranked #8 nationwide on branch Exceptional Achievement Matrix, recognizing top performers in FY14 who have excelled in four core areas: branch’s average sales per month, FY14 delivery growth, average net profit per delivery, and customer service rating• Currently grows sales in FY14 34% increasing average sales per month from 57 to 73• Manages two Sr. Account Executives recognized nationally, ranked 6th and 12th in overall sales from a pool of over 650 account executives• Hires, trains, coaches and evaluates a team of seven Account Executives in marketing, relationship building, exceptional customer service and overall sales skills utilizing the DISC method• Manages day to day operations to achieve forecast goals, maximize delivery growth, increase market share and boost net profit in a high volume sales location• Manages Profit & Loss in controllable, Per Unit, core areas to maximize net profit per delivery • Maintains a culture and standard for exceptional customer service to create brand loyalty, grow repeat customer portfolio, expand overall customer base, and increase direct customer referrals• Current 12 month ESQI rating of 87%, completely satisfied customers-Identifies and develops all marketing strategies to train and develop key referral sources, create heightened brand awareness, and strengthen ERAC’s market share position to ultimately build a diverse book of direct referrals-Utilizes numerous marketing platforms to strengthen referral base including: social media outlets, Affinity partner networks, and Enterprise facilities-Cultivates, maintains, and solidifies Affinity partner relationships through program onboarding with continuous training and follow up, combined with a strategic quarterly marketing plan to maximize relationship benefits
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Ninety Nine Restaurants
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Cape Cod
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Beverage Manager
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2003 - 2005
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Cape Cod
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Education
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1998 - 2002Isenberg School of Management, UMass Amherst
Bachelor of Science, Hospitality and Tourism Management
Suggested Services
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Industry Focus. “Marketing and Advertising, Nonprofit Organization Management, Banking, Automotive, Hospitality.”
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References
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